We are seeking an outgoing and customer service-oriented relationship manager to join our organization and work with our clients. In this role, you will be responsible for meeting with clients, educating them about our services, and guiding them to make the best decisions.
- Maintain good relationships with clients so that the business can maximize the value of those relationships
- Identify key contacts at potential client companies to establish and foster relationships
- Participate in one-on-one meetings with clients to explain services to guide their choices
- Understand the problems and challenges of clients, address those needs
- Grow the business by identifying new sales and business development opportunities
- Monitor and assess the activities of our competitors to proactively satisfy and retain our clients
- Provide excellent service to maintain a positive reputation for the business
- Resolve any customer complaints promptly and professionally
- Set revenue targets and develop and execute a strategy to meet them
Qualifications:
- Ability to build, foster, and maintain positive professional relationships
- Devotion to high-quality customer service
- Excellent interpersonal communication skills
- Keen analytical and research abilities
- Knowledge of relationship management best practices
- Problem-solving and conflict resolution capabilities
- Willingness to develop an in-depth understanding of the business and related services
- 3+ years of experience in a sales or customer service role
- Outgoing and customer-oriented attitude
- General Construction experience preferred
- Painting experience preferred
- Valid driver’s license
Benefits:
- Company Vehicle
- Company Phone and Computer
- Vacation and Paid time off
- Health Insurance Reimbursement
Pay: $45,000-$120,000 Mix of Salary + Commission
Job Type: Full-time
Pay: $45,000.00 - $120,000.00 per year
Benefits:
- Health insurance
- Paid time off
Schedule:
Supplemental pay types:
- Bonus opportunities
- Commission pay
Experience:
- Sales: 3 years (Required)
- Business development: 3 years (Required)
License/Certification:
- Water Certification (Preferred)
Work Location: In person