Step into the vibrant world of Bobby Cooper Salon, a premier luxury boutique salon nestled in the heart of Broad Ripple. We are seeking an enthusiastic Salon Receptionist to join our dynamic team, offering a starting pay of $25 per hour plus 20% retail commission, where you'll play a key role in delivering exceptional guest experiences and ensuring smooth salon operations.
Job Description: As our Salon Receptionist, you'll be at the forefront of our guest interactions, blending warmth and efficiency to create a welcoming environment. Your responsibilities will include:
- Greeting guests warmly and ensuring they feel valued and comfortable throughout their visit.
- Managing phone calls, scheduling appointments, and maintaining our booking system with precision.
- Sharing knowledge about our premium salon services, retail products, and current promotions with guests.
- Handling guest inquiries, resolving concerns promptly, and maintaining a positive salon atmosphere.
- Keeping our reception area immaculate and well-organized, reflecting our salon's upscale ambiance.
- Collaborating closely with our talented stylists to ensure seamless guest experiences.
- Processing payments accurately and effectively managing salon inventory to support sales goals.
- Assisting with administrative tasks such as data entry and contributing to the overall efficiency of salon operations.
Requirements:
- Previous experience as a receptionist in a salon, spa, or upscale retail environment is preferred.
- Exceptional interpersonal and communication skills with a passion for delivering outstanding customer service.
- Strong organizational abilities, attention to detail, and proficiency in salon management software.
- Ability to thrive in a fast-paced, luxury salon environment while maintaining a polished and professional demeanor.
- Personal commitment to professional appearance, including well-groomed hair and makeup, as you will be representing our salon's brand.
- A genuine interest in the beauty and wellness industry, with a desire to grow within our team.
- Ability to remain calm and composed under pressure in this fast-paced environment.
Benefits:
- Competitive starting salary of $25 per hour plus 20% retail commission based on performance.
- Complimentary hair services at no cost to you, because we believe in looking and feeling your best.
- Comprehensive health benefits package, including medical, dental, and vision coverage.
- Life insurance policy to provide financial security for you and your loved ones.
- Ongoing training and development opportunities to enhance your skills and career growth.
- Discounts on our premium retail products to indulge in self-care.
- 401(k) retirement plan.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
Weekly day range:
- Monday to Friday
- No weekends
Ability to Commute:
- Indianapolis, IN 46220 (Required)
Ability to Relocate:
- Indianapolis, IN 46220: Relocate before starting work (Required)
Work Location: In person