Job Description
We are a Local Pet store with Multi Specialty providing Grooming, veterinary clinic, Pet Pharmacy and specialized pet food and, self-serve pet wash. Looking for individuals who has experience in both Retail pet store and veterinary assistant to join our team who are outgoing, upbeat, people-person, sales driven, and great organizational skills. Our Pet Experts also thrive in a high-energy environment where they work together to drive results and help Pet Parents with all their pet needs. Our Sales Associates are at the front lines providing friendly customer service and giving Pet Parents the best selection of pet care items! You are responsible for greeting and assisting customers find what they need, assist the management team with the day-to-day operations, maintaining clean and organized sales floor.
Essential Duties and Responsibilities
· Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
· Meet associate performance expectations and goals for the store
· Assist in grooming and clinic appointments and maintain daily/weekly calendar
· Ability to properly complete necessary paperwork
· Ability to move throughout the store unassisted to provide customer service or perform tasks in any part of the store for up to 8 hours
· Maintain an awareness of all promotions and advertisements
· Maintain cleanliness of all animal cages and including animal care and feeding
· Assist in floor moves, merchandising, display maintenance, and housekeeping
· Assist in processing, replenishing merchandise and monitoring floor stock
· Adhere to all policy and procedures and any additional duties assigned by Manager
· Veterinary Assistant duties on clinic days, assisting Doctors ability to give vaccines, labs any other duties needed for the veterinary clinic
Qualifications
- Strong organizational skills to manage inventory effectively
- Ability to conduct product demonstrations to showcase pet products
- Proficient in phone etiquette to assist customers with inquiries
- Sales experience to drive revenue through upselling and cross-selling
- Excellent communication skills to interact with customers and team members
- Basic math skills for cash handling and transactions
- Prior customer service experience to provide exceptional service
Job Types: Full-time, Part-time
Pay: $12.14 - $13.30 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
Experience:
- Veterinary assistant: 1 year (Required)
Language:
Ability to Commute:
- Houston, TX 77087 (Required)
Ability to Relocate:
- Houston, TX 77087: Relocate before starting work (Required)
Work Location: In person