Working in Kingsport or Johnson City, above average attention to detail, specific to math, written, and verbal communication skills required. This candidate should possess Customer Service, Account Management, Loan Origination, and Collections experience. Prior loan review, approval, processing, and collections responsibilities, including skip tracing, and vehicle recovery in the Kingsport or Johnson City area is a plus. General knowledge of Microsoft Word and Excel are necessary. We are a traditional installment lender and have been making secured and unsecured consumer loans in East Tennessee since 1959. We are looking for an honest, professional, hard working teammate. SALARIED POSITION + BONUS, based on experience and performance, Monday thru Thursday 8:30-5:00. Friday 8:30-6:00. We look forward to learning more about your career objectives.
Benefit Conditions:
- Only full-time employees eligible
Job Duties:
- Answer incoming customer inquiries
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
Communication method(s) used:
Work Remotely
Job Types: Full-time, Commission
Pay: $15.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- Rotating weekends
Work setting:
Application Question(s):
- We are a Drug and Tabaco free workplace. Is candidate willing to undergo drug screening?
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person