COME JOIN A GREAT TEAM!! $5,000 SIGN ON BONUS!!
Join our family and feel the love as you support patients in Virginia assisting with bed management + patient transfers in a fast-paced environment. If you enjoy using critical thinking skills and are ready to step away from bedside, this could be a great fit. You're invited to our Virtual Hiring Event on June 19th from 11:00 a.m. - 2:00 p.m. CST, 12:00 p.m. - 3:00 p.m. EST! Interview with our leaders to learn more about the opportunities, benefits and career pathways available to our team members. We would love to meet you! RSVP today.
Job Description
The HCA Capital Transfer Center handles the patient movement and logistics for over 19 HCA hospitals and free-standing emergency rooms across a 4-state region including Virginia, Kentucky, Indiana, New Hampshire and North Carolina. Located in Richmond, Virginia our mission is to assist in the clinical placement and movement of critical patients both into and out of our facilities providing timely access to care for our patients when minutes matter the most. The transfer center is staffed 24/7 with seasoned clinical professionals who collaborate between physicians, hospitals, and other immediate health care settings to coordinate the timely movement of high acuity patients such as STEMI, stroke, trauma, neonatal care, and so forth.
As a member of our team:
- You will be responsible for coordinating direct admissions and hospital transfers to an appropriate HCA Division hospital.
- You will coordinate ambulance transfers from the HCA Division hospitals to other facilities and post-acute care providers.
- You will work in a customer-centric transfer and transport call center; respond to all callers with the aid of an electronic database of service profiles, approved clinical protocols and healthcare information.
- You will efficiently and effectively, manage all hospital transfers. Consult with on-call physicians regarding patient care issues, needs and concerns and advise when appropriate.
- You will work collaboratively with HCA facilities to manage all internal and external patient movements and the allocation of bed assignments.
- You will accept all hospital transfers. Must be proficient in EMTALA
- You will apply your nursing knowledge derived from education and experience as foundation for gathering appropriate clinical data to ensure appropriate placement, transfer facilitation, communication, and accurate documentation.
- You will facilitate inner facility transfers, maintaining communication with all parties including but not limited to attending/accepting MD and referring facility.
- You will communicate with physicians and outlying facilities if placement of a specific patient will be problematic. Use problem-solving skills to determine the best course of action, which will be satisfactory to the patient, the MD, and the hospital.
- You will be responsible for documenting and tracking all hospital transfers and transport.
- You will assist in data collection, monitoring, evaluation, and analyzing of transfer problems for the purpose of developing and implementing protocols, policies and procedures.
- You will exhibit excellent customer relationship skills including telephone and personal contact with all of the call center’s customer groups, i.e. physicians and their office staffs, nurses, vendors and fellow employees, etc.
- You will establish and maintains a high degree of awareness and knowledge of participating HCA hospital’s medical staff, services and special programs
Education and Requirements:
- Graduate from an accredited nursing program
- Current license to practice professional nursing in the state of Virginia
- Minimum 3 years acute care RN experience
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Standard shift:
Weekly schedule:
Ability to Relocate:
- Richmond, VA 23225: Relocate before starting work (Required)
Work Location: In person