BLOOMINGTON PLASTIC & RECONSTRUCTIVE SURGERY SECRETARY
Job Summary
Responsible for greeting patients, providing information, communicating with departments, scheduling appointments. Multitasking is required.
Reports To Medical Practice Manager
Essential Functions
1. Appointment check-in. Greets customers in a polite, prompt, and helpful manner.
2. Answers phones in pleasant manner and deals with customer needs efficiently.
3. Provides any necessary instructions/directions.
4. Informs appropriate department/person of person’s arrival.
5. Enters into Meditech the information needed for billing and registration:
a. Enters or updates patient information.
b. Collects copays.
c. Provides any necessary forms needing completion.
d. Obtains signatures as necessary.
6. Obtains pre-certifications as required by health care insurers.
7. Appointment check-out. Schedules appointments and tests as ordered.
8. Makes appointment reminder calls.
9. Maintains office supplies.
10. Performs other related duties as assigned.