The Patient Support Representative (PSR) receives incoming phone calls for clinic appointments from patients, nursing staff, and physicians. Responsible for the complete and accurate processing of appointment scheduling, pre-registration, insurance verification, and pre-authorization. This is a Per Diem position, and will work to support various clinics within the UNLV Health system.
ADVANTAGES OF WORKING FOR UNLV HEALTH
EDUCATIONAL REQUIREMENTS
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High School Diploma or equivalency
QUALIFICATIONS
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1 year healthcare experience and/or 1 year customer service experience
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Bilingual English/Spanish preferred
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Ability to type 30 WPM
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Proficient with computers and related applications
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Must possess the following skills: Above Average Verbal and Written communication
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Medical Terminology, MS Word, MS Excel
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Must be able to work autonomously
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Must be able to work no less than 4 shifts per month
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Must be able to work at all locations
PHYSICAL REQUIREMENTS
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May include standing, sitting, and/or walking for extended periods
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May include performing repetitive tasks
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May include working with challenging patients and clients
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May include lifting up to 25 pounds
UNLV Health will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, or any other category protected by law.
If you have any questions about our interview and hiring procedures, please contact Recruitment at healthjobs@medicine.unlv.edu