Purpose: Responsible for performing general maintenance work to ensure hotel maintenance quality standards are achieved and maintained.
Responsibilities:
* Ensures complete guest satisfaction. Treats guests in a friendly and helpful manner.
* Assists with preventative maintenance and completing work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc. to maintain the hotel and keep the product quality to standard.
* Performs other preventative maintenance assignments on a scheduled basis such as “room care”.
* Services the hotel’s pool, including adjusting chemicals and cleaning filters, completing maintenance request forms, and recording logs.
* Assists in checking and making minor repairs on general plumbing systems and fixtures such as pipelines, toilets, and sinks, kitchen, and laundry equipment.
* Refurbishes furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors, windows, and counters. Paints and finishes furniture and fixtures if needed.
* Responds in a courteous manner to all guest questions, complaints, and or requests to ensure strong guest satisfaction.
* Must be able to recognize potential safety hazards and security problems in the hotel and act upon each accordingly; be willing and able to comply with hotel policies and procedures including appearance and grooming, safety, security, key control, and emergency procedures.
* Must be skilled in HVAC, boilers, electrical, carpentry, drywalling, painting, plumbing, roofing, and landscaping.
* Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment.
* Must be willing and able to be responsive to complaints and maintenance and be willing and able to “pitch-in” and help co-workers with their job duties and be a team player.
* Maintains the building exterior and curb appeal for snow removal, lawn care, painting, and gardening.
* Maintains all franchise standards and follow-up on inspection deficiencies.
* Investigates guest complaints.
* Participates in the hotel Safety Committee.
* Must be able to work all shifts.
* Must have a Valid Drivers License
* Supports established policies and procedures for Summit Hospitality and the hotel’s brand.
* Assists in conducting the departmental operational audits and assists in developing corrective action plans.
* Practices the “Summit Hospitality Culture” and ensures all cultural expectations are implemented and regularly practiced.
* Supports the hotel’s training needs and efforts.
Technical Experience
* Must have 1-3 years of maintenance experience.
* Must be computer literate.
* Must be able to recognize potential safety hazards and security problems in the hotel and act upon each immediately.
* Must have a thorough knowledge of all operating departments including rooms, front office, housekeeping, engineering, accounting, sales, food, and beverage.
Job Type: Part-time
Pay: From $13.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 4 hour shift
- 8 hour shift
- Evening shift
- Holidays
- Night shift
- On call
- Overtime
- Weekends as needed
- Weekends only
Experience:
- Maintenance: 2 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person