HOPE FOR PRISONERS JOB DESCRIPTION
Position: Mentor Coordinator
Overview:
Reporting to the Training and Education Manager, the Mentor Coordinator is responsible for taking the lead on all aspects of the mentoring program, to include recruiting, orientation, screening, training, matching, and monitoring volunteers. This position works closely with program staff to facilitate the integration of program clients into the mentoring program.
Essential Job Functions:
- Identifies individuals who can serve as good mentors to special populations.
- Performs recruitment, screening, training, and ongoing support to volunteer mentors.
- Supports mentee development through developing mentor matching in accordance with policies and procedures that align with client’s case plan and program requirements.
- Provides mentors with guidance in how to teach and mentor clients.
- Completes reports and evaluations for funders on a timely basis.
- Documents and tracks mentoring hours.
- Monitors and evaluates mentor/mentee relationships.
- Continuously evaluates mentor program for improvements and growth opportunities.
- Plans and executes quarterly mentoring continuing education and support meetings.
- Evaluates mentoring program and curriculum and implements necessary changes across systems.
- Updates and maintains mentor handbook and training materials.
Education:
Bachelor’s degree preferred . Two years direct work experience in volunteer management or industry certification may be substituted for education.
Experience and Qualifications:
- Previous experience working with/oversight of volunteer experience in non-profit organization or re-entry program.
- Previous experience supervising volunteers.
- Previous experience working with reentry population preferred.
- Previous experience in mentor or coaching program or case management.
- Must possess and maintain a valid Class C Driver’s License at the time of appointment.
Knowledge, Skills and Abilities:
- Strong written and verbal communication skills. Excellent listening skills and ability to display empathy while setting and keeping boundaries.
- Strong organizational skills and ability to prioritize work.
- Knowledge of Hope for Prisoners mission, values, and services.
- Familiar with goals of reentry program.
- Ability to communicate effectively and tactfully with clients and staff and present a positive and professional image through all communications.
- Proficient in MS Office programs and data entry.
- Ability to design and facilitate presentations.
- Skills in database, spreadsheet, and word processing applications.
- Ability to interact in a courteous and professional manner with diverse constituencies.
- Focused attention to detail and a high standard of excellence.
- High levels of initiative, dependability, flexibility, and motivation.
- Ability to establish, maintain and sustain positive, professional working relationships internally and cross-functionally.
- Ability to work independently and as part of a team in a fast-paced, service- oriented office environment.
Physical Abilities and Work Environment:
The physical demands described below are representative of those that must be met by an employee to successfully perform essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and functions of the position. The list below of minimum essential functions is illustrative of the minimums only and is not a comprehensive listing of all functions and tasks performed.
- Ability to lift and move boxes up to 40 pounds.
- Ability to sit at a computer for prolonged periods of time.
- Ability to work in a typical office environment.
- Flexible schedule required, occasional nights and weekends.
- Ability to tolerate stress.
- While performing the duties of this job, the employee is regularly required to speak and interpret verbal communication.
- Ability to conduct tasks and successfully perform under critical deadlines.
- Manual dexterity to operate office equipment and examine documents, records, and files.
Job Type: Full-time
Pay: From $48,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
People with a criminal record are encouraged to apply
Education:
Experience:
- Microsoft Office: 3 years (Preferred)
- Volunteer management: 3 years (Required)
License/Certification:
- Non-CDL Class C (Required)
Ability to Relocate:
- Las Vegas, NV 89106: Relocate before starting work (Required)
Work Location: In person