WHEELING TOWNSHIP JOB DESCRIPTION
POSITION TITLE – GENERAL ASSISTANCE CASE MANAGER
INTERNAL RELATIONS- Directly supervised by the Director of General Assistance. The Director of General Assistance reports directly to the Township Supervisor or the Director of Finance and Administration.
MINIMUM QUALIFICATIONS
BA/BS in Social Services related field
Minimum of 2 years case management experience
Bilingual Spanish or Russian preferred
ESSENTIAL RESPONSIBILITIES
- Assist the Director in all General Assistance duties adhering to the approved General Assistance Handbook.
- Assist the Director in all Emergency Assistance duties adhering to the approved Emergency Assistance Handbook.
- Qualify applicants and process auxiliary program applications, including, but not limited to, Access to Care, Mobile Dental Clinic, LIHEAP, SNAP, Salvation Army, Angel Fund & Food Pantry.
- Qualify applicants and process seasonal program applications, including, but not limited to, School Supplies, Thanksgiving and Christmas.
- Keep accurate and up to date electronic and paper files for each client at all times.
- Assist with food donation receiving and distribution.
OVERVIEW OF POSITION'S DUTIES
- Screen clients to determine potential program eligibility.
- Furnish applications for eligible programs. Assist clients with completion of same, as needed.
- Request all documents or information pertinent to the case and review completed application.
- Determine eligibility of client and/or make referrals to other social service agencies.
- Ensure a DHS application has been completed for each client as appropriate. Assist with completion of same if needed
- Make referrals that will further assist applicants and recipients, ie: SNAP, housing, employment, counseling, substance abuse treatment, LIHEAP, etc.
- If approved GA case, enroll in appropriate Community Work Program activities based on case type and verify continued participation/compliance.
- Coordinate CWP assignments performed at Town Hall and follow up on those performed off site.
- Prepare Disbursing Orders for gasoline, food, rent, etc.
- Dispense food to clients upon request.
- Accept donations from individuals/organizations/corporations.
- Coordinate with volunteers to organize/prepare food baskets, gifts, etc.
- Assist in the distribution of food/gifts.
- Assist in preparing lists which organize donations matching families to donors.
- Contact DHS regarding clients’ applications as needed.
- Process auxiliary program applications in accordance to adopted guidelines.
- Process seasonal applications in accordance to adopted guidelines.
- Maintain in depth knowledge of GA and EA Handbooks.
- Maintain ongoing, up to date knowledge of various agencies within the community offering programs that may further clients.
- Attend meetings, workshops, or training sessions as directed by immediate supervisor.
- When directed by Director of GA, assist with other projects or departments as needed.
- Other duties as assigned.
This job description does not constitute an employer agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
Education:
Experience:
- case management: 2 years (Required)
Language:
- Spanish or Russian (Preferred)
Work Location: In person