SUMMARY
A Residential Aide supports the treatment of clients who are struggling with addiction and may perform a variety of tasks to provide clients with the best possible care. Must understand the treatment program, record client behavior, and provide a safe, supportive environment for the clients and peers. May provide and record client medications and assist in daily activities, whether therapeutic or recreational. To be successful in this role, a Residential Aide needs to have good communication skills and a positive demeanor towards clients and other staff members.
JOB FUNCTIONS
- Maintain professional boundaries with staff and clients.
-
Refrain from sponsoring clients, and sharing personal contact info such as cell phone number, address etc. Always direct these scenarios to our alumni program.
-
Convey clients’ needs to medical, clinical, and other operations staff.
-
Shift change responsibilities:
-
Prepare office for oncoming shift.
-
Handoff of client care and medications including high alert medications.
- Medication counts
-
Ensuring shift notes are completed for shift change handoff.
- Medication responsibilities:
-
Inventory new medications and notify medical staff of completion.
- Wake up clients for medication administration & groups.
-
Distribute medications (sign off on high alert meds) if nurse is unavailable.
-
Document over the counter (OTC) medications as needed.
-
Check and sign off on temperature, disinfectant, & refrigerator logs.
-
Complete timely client rounds and save to client file.
- Supervise telehealth calls & personal calls.
-
Support client treatment goals as identified by the treatment team while monitoring clients conduct throughout each day providing guidance.
-
Participates in crisis intervention and conflict resolution actions, including suicide assessments, partner abuse, child, and elder abuse screening; responds appropriately to resolve crisis situations; implements mandatory reporting procedures in accordance with regulations (including HIPAA) and policies.
-
Immediately report any crisis or serious concerns to appropriate staff.
- Utilize incident report to document any incidents when on duty following professional protocol.
- Escort clients to their scheduled groups and/or transport clients to their off-site appointments.
- Participates in client outings, ensuring safe surroundings while always keeping clients within eyesight.
- Maintain cleanliness within the entire facility and completing cleaning logs. Such as but not limited to;
-
Kitchen, refrigerator, and food storage
-
Client rooms during stay at discharge with a new setup for the next client
-
Restrooms
-
Living and group rooms to include outdoor group areas
-
Wash and put away clean laundry
- Maintain proper chain of command.
-
Maintain a positive and supportive work environment while exercising good judgement.
-
Attend and participate in all staff meetings/in service training.
- Maintain a good driving record.
- Maintain a high level of flexibility with the daily flow of work tasks.
-
Complete all other duties as directed by the Lead Residential Aide, Residential Aide Supervisor, Operations Manager, or EHG leadership.