Position: PSS Senior Director of Social Services
Make a difference in the lives of New York City’s older adults, their families and the community. For over 60 years, PSS has performed vital and important work – through its ten senior centers, three apartment buildings, caregiver services and affiliated programs, the agency touches the lives of over 1,000 people a day.
As the Senior Director of Social Work, you will oversee the all of the community social workers assigned to senior centers, apartments, community initiatives as well as PSS Circle of Care’s Care Consultants that provide family caregivers with the information, counseling, home assessments, educational training, respite and supplemental services that they need. You will also cultivate community partners and provide oversight of program outreach initiatives. The Senior Director's role is vital in ensuring that effective social services and programming are effectively delivered in communities throughout NYC.
This is a full-time exempt position that reports directly to the Executive Director. The work environment for this position is “work from anywhere” in the proximity of New York City, which provides the flexibility to work remotely from home, in the field, any of PSS offices or sites, etc. – with the understanding that there will be times your presence will be required for in-person meetings, meeting with new employees, events, etc.
Starting Salary: $85,000 - $95,000 per year.
Responsibilities:
- Oversight of the social service operations of PSS’s Community Social Services and Circle of Care programs serving the five boroughs of NYC.
- Plan for and assure successful implementation of all programs and services in support of our various government contracts and agency strategic plan.
- Assure effective services that included information and referral, case consultation, support groups, respite opportunities, education programs, safety services and community outreach programs.
- Recruit, train and manage staff to provide casework and other responsibilities, including: group facilitation, community education, coordination of services, and support.
- Assist in development of specific older adult and caregiving-related trainings and presentations for external professionals in the field.
- Outreach, promote the agency, build relationships and assure the delivery of PSS’ social services to key constituents and groups such community organizations, services providers, employers, and other organizations throughout NYC.
- Provide strategic oversight of the PSS Dementia Friendly Communities (DFC’s) in collaboration with community partners and implementation of the Dementia Friends New York statewide initiative.
- Develop and maintain liaisons with other organizations, as appropriate, to collaborate in outreach efforts or other partnership opportunities.
- Maintaining program budget, including oversight for the timely and accurate ordering and allocation and distribution of resources.
- Effectively utilize social media and other digital and communication tools to reach a broad audience.
- Assure that contracted unit, goals, objectives and measures for the programs are met. Responsible for assuring the accurate tracking and reporting of clients and units of service.
- Assure that all pertinent client records and center files are maintained, accurate and kept up to date by staff.
- Submit required reports in a complete and timely fashion, which includes the regular unit and expense reports compiled by staff.
- Demonstrate leadership, lead team meetings and provide effective supervision of staff, social work interns, and volunteers. Including completion of performance reviews, coaching, and helping to advance the staffs’ professional development.
- Actively pursue and take full advantage of opportunities for professional growth and development. Follow and subscribe to professional development resources (i.e. e-newsletters, professional social media, national aging websites, etc.)
- Adhere to NYS DOH, NYC DFTA and other relevant government guidelines, regulations, procedures and compliance expectations
- Comply with PSS Personnel Policy
- Communicate with supervisor and other staff in a timely fashion and meet all required deadlines.
- Attend Monthly Supervision and Team Meetings
- Additional duties as assigned by Supervisors
Qualifications and Experience:
- Must have a Master’s degree in Social Work, Licensed, SIFI Certified (or SIFI-eligible)
- 3+ years of clinical experience working in a community setting, healthcare, geriatrics or mental health, with expertise in Alzheimer’s Disease and other Dementias a plus.
- 3+ years of experience implementing and delivering community programs
- Knowledge of risk management issues related to Alzheimer’s Disease and other dementias
- Experience in supervision and leadership of professional staff, graduate school interns and volunteers
- Detail oriented, adaptable, organized and able to successfully manage multiple projects and tasks.
- Ability and willingness to travel as needed
- Ability to work a flexible schedule which can include evenings, early mornings and occasional weekends
- Excellent Office Management Skills
- Strong computer skills, proficient with Microsoft Office
- Excellent interpersonal skills and communication skills (written and oral)
Professionalism and other qualities:
- Self motivated, organized and professional
- Effective leadership and supervisory skills
- Effective Communication skills and Networking Skills
- Ability to work well independently and with interdisciplinary team
- Maturity and good judgment in relating to peers, partners, and families
- Ability to work with people from diverse backgrounds
- Availability, dependability, and willingness to be flexible
- Demonstrated ability to problem solve and think strategically