Our small but expanding law firm has an immediate opening for a full-time Intake Coordinator for our Columbus office. We offer an atmosphere that is congenial and industrious. Great position for a recent undergraduate and those interested in the legal field.
Duties for this position include but are not limited to:
- Taking calls and responding to email from potential new clients and answering questions about possible representation;
- Explaining our fee structure and collecting payment for consultations;
- Scheduling consultations for attorneys;
- Processing credit card payments over the phone and recording payments on client trust account spreadsheet;
- Answering occasional inquiries from existing clients;
- Setting up new client accounts in our client database;
- Scanning documents;
- Opening mail.
Skills and qualifications needed:
- Excellent customer service skills and professional demeanor;
- Ability to remain calm with callers who are anxious or in crisis;
- Capability of quickly transcribing and synthesizing information;
- Proficiency in MS Office and comfort working with new programs;
- Ability to focus and execute a task to completion;
- Team-player attitude;
- Bachelor’s degree preferred, but not required.
Who we are: Abdnour Weiker, LLP is an education law firm based in Columbus, Ohio, with additional offices in Ohio, Michigan and Pennsylvania. We represent primarily students and educators with various education-related legal issues. We take pride in our work and have high standards; but we also do not take ourselves too seriously and place an emphasis on making work meaningful and enjoyable.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Retirement plan
Schedule:
- 8 hour shift
- Monday to Friday
Travel requirement:
Work Location: In person