Hyatt Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with concierge and customer service experience to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests at Hyatt.
POSITION SUMMARY:
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Perform general office duties to support Sales - Marketing (e.g., filing, sending emails, typing, sending outgoing faxes, delivering incoming faxes, copying, opening or distributing mail).
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Receive, record, and relay messages accurately, completely, and legibly.
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Gather materials and assemble information packages and marketing materials (e.g., brochures, promotional materials, maps, price lists, or menus).
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Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a property.
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Record, calculate total, and report numbers of package sales/tours sold to manager/supervisor on a daily basis.
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Generate letters, invitations, and final participant/attendee lists.
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Maintain and update databases, spreadsheets, and electronic filing systems related to Sales and Marketing activities (e.g., tours, mailings).
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Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process.
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Report accidents, injuries, and unsafe work conditions to manager.
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Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
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Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
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Develop and maintain positive working relationships with others; support team to reach common goals.
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Read and visually verify information in a variety of formats.
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Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
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Perform other reasonable job duties as requested by Supervisors.