Summary:
The individual in this role will support our north American needs with new equipment installation, and field service repairs.
Responsibilities:
- Install, start-up, debug, and commission our Amsaw Carbide Circular Saw Systems, as well as other custom equipment and machine automation.
- Troubleshoot and repair of mechanical, electrical, and hydraulic aspects of associated equipment in the field.
- Provide planned preventive maintenance services in the field.
- Provide operator & maintenance training to customer personnel.
- While on the customer's floor, act as liaison between customer and company to ensure expectations will be met.
Qualifications & Experience:
- Complete fluency in understanding mechanical, electrical, and hydraulic drawings, schematics, and principles.
- Excellent communication skills.
- Strong business acumen.
- 5-1 O years of previous experience in field service in the machine tool industry.
Other requirements:
- Willingness to work extended hours to complete critical projects.
- Frequent over-night travel within north America. Occasionally for an extended period of time.
Education:
- Technical degree preferred or 5-10 years' experience in a related field.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Experience level:
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work setting:
Ability to Relocate:
- Rockford, IL: Relocate before starting work (Required)
Work Location: In person