Since opening our doors, AG Consulting is characterized by our ability to persevere, adapt, transcend, and take risks. Our dedication to our customers, employees, and clients is unmatched and has only intensified over the years. We value camaraderie, respect, and inclusivity amongst our Client Enrollment team and company as a whole. These values are what distinguish us from every other firm.
Our main objective is to provide essential communication tools to low-income communities around the Fresno area through a government-funded enrollment program. As the Entry Level Client Enrollment Specialist, you will determine eligibility, process orders successfully, and build reliable, trusting relationships with those wishing to enroll. At the heart of every interaction, we aim to provide a level of service that goes well beyond our customer's expectations. We firmly believe that all customers should feel heard and appreciated. The same goes for our employees, which is why we support all of our Entry Level Client Enrollment Specialists professionally and personally.
To Nail The Entry Level Client Enrollment Specialist Position You Must:
- Understand each consumer needs and tailor unique solutions reinforcing the benefits of our service, product offerings, and enrollment process
- Act as the primary point of contact for all new enrollees in the government-funded program during the order and setup process
- Building customer loyalty through exceptional listening, consultative relationship building, resourcefulness, and comprehensive knowledge of our client's services
- Communicate with customers with a high level of empathy and sincerity and process orders quickly and efficiently
- Manage sensitive customer information and adhere to all compliance standards related to servicing and enrollment practices
- Meet and exceed performance standards set by Senior Management that include customer survey results, sales rates, quality goals, compliance regulations, and productivity targets
We'll Be Looking For Our Entry Level Client Enrollment Specialist To Have:
- Minimum of high school diploma or equivalent, college degree or currently pursuing preferred
- Proven success in a client service and consultative sales environment
- Ability to work cohesively with the Sales and Client Enrollment teams to achieve common sales targets
- Passion for people and developing genuine relationships
- Enjoys a fast-paced (fun) working environment
Job Type: Full-time
Pay: $40,000.00 - $48,000.00 per year
Benefits:
- Employee assistance program
Schedule:
Work Location: In person