Johnson's Air Conditioning is Naples longest established HVAC company. We are seeking a detail oriented and organized individual who is confident with their own skill set of customer service.
We are looking for an employee that comes to work every day with the customers best interest in mind while maintaining high standards and work ethics. This position is not just a paycheck.
The ideal candidate for this position is a great communicator, has good listening skills with the ability to think quickly and creatively with the customers on the phone. Candidate must the ability to adapt and be flexible to changing priorities and manage multiple projects in a mostly faster-paced environment. The key is confidence and assertiveness. Must work well with many different levels of current employees, clients and vendors.
- Running monthly reports for services and contracts
- Research customer services with the software system
- Creating enhancements for the monthly report
- Almost daily communications by phone and email with customers
- Organization of commercial contract files with pertinent data for all to understand
- Problem solve regarding scheduling and communicate accordingly
- Follow procedures currently in place
- Must be able to effectively communicate verbally and in writing
- Enjoy a challenge of working as a back up dispatcher in logistics and commercial scheduling
- Comfortable of using a keyboard and reading computer screens
In Addition to Your Resume.....please tell us something about you and why you feel you would be a good fit for the company. BE CREATIVE! Those that don't follow the instructions will be passed over - it's a test whether you are reading and following directions. GOOD LUCK
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person