We are looking for enthusiastic Baristas and Counter Staff who are interested in working at Mad Hatter’s Café located at Beach on UNC Campus in Chapel Hill (160 Medical Dr, Chapel Hill, NC 27514). Baristas and Counter Staff are responsible for serving all products with friendly, individualized attention to each customer. They are also responsible for educating customers about our premium coffees, teas, and food products as well as representing the company in a professional manner. To be successful in this role, you should have customer service skills. Baristas must have knowledge of how brewing equipment operates and experience with manual espresso machines. Compensation for the role starts at $17 per hour. Employees will be offered health benefits, paid time off, flexible hours, and employee discounts.
· Job Types: Full-Time, Part-Time
· Schedule: Monday – Friday (Store Hours 7AM – 3PM), (Shift Hours 6:30AM – 3:30PM), No Weekends, No Holidays
· Starting Pay: $17.00 - $20.00 per hour depending on experience
Responsibilities
· Prepare coffee and tea beverages for customers.
· Clean and maintain the store during downtime as needed.
· Ensure that you are always adhering to food safety procedures.
· Resolve customer complaints quickly and efficiently as they arise.
· Ensures all display foods are merchandised attractively per standards. Serves food neatly and attractively per standard.
- Understand how to use brewing equipment and be able to prepare our assortment of beverages following recipes
- Check if brewing equipment operates properly and report any maintenance needs
· Performs other duties as assigned.
Skills
· Previous barista and restaurant experience
- Ability to prioritize work tasks, multi-task, and maintain focus
- Ability to communicate effectively with customers
- Previous customer service experience
- Guest services experience: 1 year (Preferred)
- Barista experience: 1 year (Required)
- Knowledge of how brewing equipment operates (Preferred)
- Experience with manual espresso machine (Preferred)
Job Types: Full-time, Part-time
Pay: $17.00 - $20.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Restaurant type:
Shift:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
- No weekends
Experience:
- Guest services: 1 year (Preferred)
- Barista experience: 1 year (Preferred)
Shift availability:
Ability to Commute:
- Chapel Hill, NC 27599 (Required)
Ability to Relocate:
- Chapel Hill, NC 27599: Relocate before starting work (Required)
Work Location: In person