Idaho Retina Center is seeking a new candidate to join our busy medical practice. This role will be a hybrid of front desk responsibilities and medical billing.
The candidate needs to be able to easily multi task, quick learner, with attention to detail. This person will work closely with billing manager, and our front desk.
Status: Full time, 40 hours per week
Schedule: Monday - Friday. 8:00 - 5:00. Boise, Nampa
Responsibilities
- Help Billing team with submitting claims, post money, update claims
- Work with insurances to follow up on claims
- Checking insurance eligibility and authorizations
- Greets patients and visitors. Determines their needs and directs them accordingly.
- Data entry of demographic and insurance information
- Scheduling and registering patients, including the accurate collection of required data.
- Receives, answers and responds to telephone calls from patients or their representatives.
- Scanning and faxing patient information
- Answers questions and gives information directly or on the telephone within the scope of practice. All other questions referred to a specific department as needed.
- Collects all co-pays, deductibles, and past balances as indicated on the insurance card or as documented by billing staff. Updates new insurance information as received.
- Educate patients on copay assistance programs available
- Assist co workers with front office responsibilities and help other departments such as billing and surgery scheduling,
- Other duties as assigned
- Qualifications
- High School Diploma or equivalent required
- Previous customer service experience required. Healthcare experience preferred. Electronic health record (EHR) experience is a plus.
- Must be able to multi-task in a fast-paced environment while keeping a professional and calm composure
- Previous clinical experience required.
- Billing experience is preferred.
- Customer service oriented attitude/behavior
- Computer proficiency is required and ability to use applicable software as required performing the essential functions of the job
- Bilingual a plus
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Healthcare setting:
Medical specialties:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Medical Receptionists & Patient Registrars: 1 year (Preferred)
- Medical billing: 1 year (Preferred)
Work Location: In person