Weatherly Inn is seeking two highly motivated, organized and friendly individual's to fill a full-time Receptionist position in the Wellness Center department of our beautiful Senior Living community. Experience working with or around seniors is a plus. Applicants must have strong communication skills, customer service and multi-tasking skills as these are essential tasks to the job.
JOB SKILLS (Abilities essential to the job.)
- Read, write, speak and understand English.
- Lift 50 pounds and carry 25 pounds.
- Push 250 pound resident in wheelchair or cart of same weight.
- Sit, stand, walk, squat, and bend at waist multiple times a shift.
- Perform repetitive arm/hand movement & reach above shoulder.
- Proficient at operating: extractor vacuum, copier, computer, multi-line phone, filing.
QUALIFICATIONS
Education: GED or High School Graduation required, College Degree preferred.
Experience: 2 years in same or job related field required.
Certificates: Dementia & Mental Health Training (within 90 days)
Licenses: None.
GENERAL DUTIES & RESPONSIBILITIES (Basic essentials of the position)
- Learn to know special needs of residents and report changes in behavior (physical or emotional) to nursing.
- Be familiar with and follow Employee Handbook, Performance Expectations, and specific job duties.
- Able to receive/return routine phone calls from TWI within 24 hours; urgent within 4
- Report needed repairs or unsafe conditions to maintenance or supervisor.
- Report immediately any on the job injury to supervisor or charge nurse.
- Maintain a clean work environment.
- Provide exceptional service with high quality communication skills, while multitasking.
SPECIFIC DUTIES & RESPONSIBILITIES
- Consistently answer phone within two rings and appropriately direct calls or take messages (signing and dating.)
- Greet residents, staff or visitors within 2 seconds of approaching desk.
- Answer call lights immediately.
- Notify appropriate nursing staff of resident request for assistance and follow up as needed. Notify supervisor when caregiver does not respond or responds late, when there is no apparent justification.
- Notify caregivers to escort residents to Beauty Shop appointments, Van transportation, activities, manicures, etc. when part of care plan or when asked.
- Keep Wellness Center desk and cupboards neat, clean, and organized.
- Update, review, thin computer, charts and binder documents as assigned by supervisor.
- Assist in preparation and thinning of resident charts.
- Assist caregivers in recording vitals
- Complete and process guest and resident meal request in a timely manner.
- Complete employee call-in slips accurately and give to supervisor.
- Make staffing calls as directed.
- Check flow sheets daily to assure completion and signature, directing incomplete sheets to Staffing Coordinator.
- Complete office duties as directed by supervisor, including mailings and resident information lists.
- Prepare resident paperwork for physician appointments and confirms appointments with office and family, as appropriate.
- Recruit and train position back up for breaks and absences.
- Call or fax State Hotline when you observe or reasonably suspect abuse, neglect or exploitation and inform supervisor immediately.
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
Experience:
- Customer service: 1 year (Required)
Language:
Ability to Relocate:
- Renton, WA 98055: Relocate before starting work (Required)
Work Location: In person