Job Title: Order Processor
Overview:
Join our team as an Order Processor where your attention to detail and communication skills will be key in ensuring accurate order processing and timely delivery. We are looking for a dedicated individual who thrives in a fast-paced environment and is committed to providing exceptional customer service.
Duties:
- Accurately process incoming customer orders in a timely manner
- Verify order details for accuracy and completeness
- Communicate with customers to confirm order specifics and address inquiries professionally
- Utilize phone etiquette to interact effectively with customers
- Identify upselling opportunities to enhance sales potential
- Perform data entry tasks to update order information in the system promptly
- Provide outstanding customer service throughout the order process
- Analyze order data to recognize trends and areas for improvement
- Conduct outbound calling when necessary to follow up on orders or resolve issues efficiently
Qualifications:
- Previous experience in order processing or a related field is preferred
- Excellent communication skills with both customers and team members
- Proficiency in Spanish or other languages is advantageous
- Strong data entry skills and familiarity with order management systems
- Ability to analyze information and make informed decisions
- Demonstrated experience in outbound calling and upselling techniques
If you are detail-oriented, customer-focused, and excel at multitasking, consider joining us as an Order Processor. Your role will be pivotal in ensuring customer satisfaction through accurate order processing and exceptional service delivery.
Note: All positions are paid, including internship positions.
Job Types: Full-time, Part-time
Pay: $19.45 - $20.80 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Work Location: Remote