Patient Care Coordinator/ Clinic Supervisor - $26-$30 an hour + Bonus Opportunities
Exciting opportunity with specialty medical clinic- tremendous growth and learning opportunities!
We have a Patient Care Coordinator/ Clinic Supervisor position available with NeuroStim TMS! Skilled individuals who desire to make a difference in patient care with a breakthrough, FDA-cleared medical treatment are encouraged to apply!
Our independent, state-of-the-art TMS Centers are dedicated to offering all mental health professionals and their patients one of the most advanced options for treating major depressive disorder, postpartum depression, anxiety disorders including OCD, PTSD, general anxiety disorder, and other mood disorders. We offer a non-invasive and highly effective outpatient procedure that has helped thousands of patients who have not responded well to drug therapy.
We are seeking a Patient Care/Insurance Coordinator to become part of our dynamic team in Washington! The ideal candidate will provide administrative, patient coordination, and insurance verification at the clinic level. This individual will be responsible for initial consultations (screening prospective patients), discussing what TMS is (training provided), how it works/what to expect, gathering patient history, and being able to determine with relative certainty if the patient meets medical necessity prior to meeting with our physicians. Compensation for this position will be commensurate with your experience and your potential for growth and development within NeuroStim TMS!
Some of your primary responsibilities will be:
- Patient appointment scheduling, insurance verification, creation of new patient charts/maintenance of patient records within the Electronic Medical Records program (EMR)
- Providing educational consultations to interested patients (phone and in-person) and financial counseling as needed
- Oversight of the collection/posting of co-pays and account balances at each visit (in coordination with the billing department)
- Maintenance of databases by entering, updating, and retrieving information and providing reports
- Answering incoming phone calls and other general administrative duties
- Maintain a high degree of accuracy regarding details
- Assisting TMS Technicians with patient care as needed
- Personal ownership of the clinic in regards to appearance, ordering supplies, and cleanliness
Minimum Qualifications:
- Two (2) or more years of related medical office/administrative experience
- One (1) year minimum of full-cycle authorization experience
- Well-spoken with excellent customer service skills
- Strong ability to identify, analyze and solve problems
- Proficient in Microsoft Office with exposure to data management software
- Experience with Electronic Health Records (EHRs)
- Follow-up experience with insurance companies and patients for complete claims processing and maximum payment
Preferred Experience and Qualifications:
- Working in behavioral health/psychology field(s)
- Working knowledge of HIPAA and other medical insurance regulations/ terminology
- Experience with operating medical/mechanical devices preferred
- Basic Life Support Certification
- Bachelor’s degree
- Displays a "patient first" mentality
- Willingness to be coached and is a lifelong learner
- Punctuality and professionalism
- Self-starter and self-manager
- Exemplifies strong work ethic and operates with the highest level of integrity in and outside of the office and clinic
- Detail-oriented
- Excellent verbal and written communication skills
Benefits:
- 401K (matching)
- Vision
- Dental
- Medical
- Employee Assistance Program
- Profit Share/Bonus
- PTO (8 hours per month for full-time employees)
Typical working shifts for a Patient Care Coordinator/ Clinic Supervisor are 9:00-5:00, though these hours are flexible and dependent upon patient needs.
We are a quickly growing company seeking dedicated healthcare professionals who can be critical employees as we expand into more significant marketplaces. If you feel that this is an excellent opportunity, we look forward to hearing from you!
For more information about what we do, please visit us at: https://neurostimtms.com/
Job Type: Full-time
Pay: $26.00 - $30.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Pet insurance
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Work setting:
- Clinic
- In-person
- Outpatient
Education:
Experience:
- Behavioral health: 2 years (Preferred)
- Supervisory: 2 years (Preferred)
- Clinical: 2 years (Required)
Ability to Relocate:
- Bellevue, WA 98004: Relocate before starting work (Required)
Work Location: In person