Position Summary: In alignment with the Company’s mission and values, the Server is responsible for serving food in a friendly, courteous manner, and performing a variety of duties in and around the dining area and kitchen. All responsibilities must be completed in accordance with Company policies and procedures, current standards, guidelines, and regulations. Position Responsibilities: • Serve meals to residents, family members and visitors in a professional, dignified, efficient and courteous manner. • Serve, prepare, and refill beverages, including water, coffee, soda, wine, beer, and cocktails in appropriate glasses.
- If of legal age, open and serve wine and beer. Stock bar with wine, beer, liquor, mixers, and garnishes. Submit requests to Executive Chef regarding products to order. • Accurately and professionally take residents and guests’ food and beverage orders and either enter them into the POS (point of sale computer) or submit ticket with order to the kitchen.
- Properly input and package to-go and take-out orders as well as team member meals according to current procedures. • Verify food prepared matches items ordered, ensure food orders reflect special requests,including menu substitutions. • Assist residents with menu selections as needed. Identify how various menu items are prepared, ingredients, and cooking methods especially for daily specials for residents and guests.
- Ensure that plates are presentable before serving. Bring and serve food using large oval trays and tray stands. • Ensure compliance with all proper serving techniques/etiquette (e.g., serving from left, clearing used dishes between courses, etc.) • Ensure proper set up of dining room tables and server stations with all utensils, chinaware, glassware,sugars, salt, pepper, creamers, and crackers, fill beverage machines and make coffee, juice, etc. as needed.
- Bus tables and return all dishes to the kitchen. Clean tables and chairs after meals and sweep, vacuum, and pick up floor areas, as needed. Flip tables by replacing linens, as needed. • Maintain clean, sanitary, and clutter free work environment at all times.
- Anticipate resident needs whenever possible to give exceptional customer service. • Assist in food inventory and/or washdishes when needed. • Deliver meals to resident rooms as required