The Medical Front Office Coordinator is responsible for interacting with patients in a healthcare setting and managing administrative tasks. Their duties include scheduling patient appointments, explaining intake forms, processing payments, entering and verifying patient insurance information and answering and returning phone calls.
General Duties
· Greeting patients professionally both in person and on the phone.
· Enter new, scheduling, or updating patient profile including primary care physician, referring physician, insurance information and updating patient’s current information, as necessary in the Electronic Health Record.
· Quickly answering or properly referring questions and concerns to appropriate personnel.
· Optimizing provider schedules and patient satisfaction with efficient scheduling.
· Notifying providers of patient arrivals.
· Ensuring availability of treatment information by retrieving and updating patient records.
· Verifying financial records and collecting patient charges while filing and expediting third-party claims.
· Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders.
· Make reminder calls daily to patients for upcoming appointments.
· Answer and manage phone calls and fax line as needed.
· Address voicemails throughout the day.
· Scan new patient medical records into the system before appointment.
· Other duties as assigned.
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Work setting:
Ability to commute/relocate:
- Orlando, FL: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Medical Front Office: 1 year (Required)
Language:
Work Location: In person