JOB SUMMARY:
Has responsibility to meet or exceed the required expectations of our “ESP” (Exceptional Service Provider) program (refer to the Employee Handbook).
Under direct supervision and in accordance with established policies and procedures, the successful candidate performs duties for the Trust Operations Division of the Bank. The employee’s work influences the professional image of the Bank within the community it serves.
KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
- Ability to prepare and interpret detailed written materials and perform detailed mathematical functions. Pervious trust department experience required, with college education preferred.
- IT literate, proficient in Excel.
- Prior knowledge of how different securities (stocks, bonds, mortgages, CMOs etc.) pay principal, interest, and dividends.
- Good interpersonal skills to communicate effectively with clients and employees.
- Able to be multi-focused, with strong attention to detail.
- Good grammar, math and accounting skills.
- Ability to prioritize assignments completely, accurately, and timely.
- Good thought process and problem-solving skills.
PRIMARY RESPONSIBILITIES / EXPECTATIONS (Weighting cannot exceed 100%; each % represents the value of the job, not time spent):
- Job Performance Behaviors: Contributing to organization success, job effectiveness, relationships and customer satisfaction. (Weighting Percentage: 20%)
- Responsible for balancing of all investment income received from our Master Custodian to the client’s accounts on the Trust Accounting System. Anticipates receipt of income items, verifies receipt and posts to suspense accounts. Researches and resolves any payment discrepancies with the custodian. Posts all income to each individual client account. Pre-load principal factors for mortgage and asset backed securities. (Weighting Percentage: 25%)
- Review each asset setup (held at the DTC, FED, or Globally) to Bloomberg for correctness. Maintains understanding of unique attributes of each asset, how it ultimately will appear on client’s statements, links each asset to the correct pricing service and coordinates income posting to correct client and suspense accounts. (Weighting Percentage: 10%)
- Figuring, tracking and posting of all certificates of deposit income. This includes, but not limited to, making sure the certificates of deposits are set up correctly, income is received, and suspense account is cleared out. This also includes all certificates of deposit income that is received via ACH or check. (Weighted Percentage 30%)
- Processing contributions, which includes but not limited to making sure the right amount is received per backup paperwork, depositing the funds into the proper trust account, sending all backup documentation to fund office. (Weighted Percentage 5%).
- Processing of Boilermakers Local # 1 deposit requests. The fund office sends us requests to deposit funds into their checking accounts. We need to process a disbursement on our data system (SEI) to move the money to the checking account and send the client notification of the transaction being done. (Weighted Percentage 5%)
- Responsible for the monthly reconciliations on various location codes, various house/suspense accounts. (Weighted Percentage 5%)
SECONDARY RESPONSIBILITIES:
- Other duties as assigned or deemed necessary by Trust Operations Manager/Supervisor to ensure a continuous workflow of daily operations.
- Contact with counselors on income transactions.
PHYSICAL REQUIREMENTS:
- Sitting, repetitive motion, lifting up to 20lbs.
CONTACTS:
Internal: trust department personnel, auditors, controllers, sales team
External: investment counselors, chase securities, SEI, money market funds