Supervisory Responsibilities:
- People: Independent contract carriers and haulers.
- Data: Carrier records.
- Things: Computers, office equipment/supplies, company vehicles, and telephones.
Overall Responsibilities:
- Increase distribution volumes within a geographic territory.
- Improve service-to-error ratios within a geographic territory.
- Oversight of WCI newspaper and weekly publication delivery.
- Recruit, contract and retain independent contractors.
Specific Responsibilities:
- Maintain a "customer-comes-first" environment with pro-active commitment to internal and external customer service.
- Recruit and contract youth and adult independent contractors for newspaper delivery.
- Assist in contractor promotion to increase subscriber levels, including sampling and other promotional opportunities.
- Follow-up with delivery complaints within your geographic territory in an effort to retain subscribers and improve service-to-error ratios.
- Assist with and deliver down routes as needed.
- Meet established service standards.
- Participate in budget planning process as requested.
- Maintain a working knowledge of all federal, state and local laws affecting assigned areas of responsibility.
- Suggest and initiate, as appropriate, new methods and procedures to enhance efficient operation of the department.
- Actively participates in the Great Game of Business.
- All other duties as assigned by management.
Job Type: Full-time
Pay: $38,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Cell phone reimbursement
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Mileage reimbursement
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
People with a criminal record are encouraged to apply
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Dubuque, IA 52001 (Required)
Ability to Relocate:
- Dubuque, IA 52001: Relocate before starting work (Required)
Work Location: In person