JOB SUMMARY
The Family Justice Center (FJC) is a collaboration among existing public and private agencies in Union County, NJ, to provide support, services, and resources for victims of domestic violence, with the goal of making these services more accessible and available. The collaboration represents a true integration of services that is fully client-centered and meets the needs of clients in a holistic manner and in a single location. The FJC Legal Intake Worker will report to the FJC Director and at the direction of and in collaboration with the Director of the Family Justice Center, carries the responsibility for client intake.
EDUCATION REQUIREMENTS & ADDITIONAL QUALIFICATIONS
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BA/BS from accredited college or university.
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Minimum 3 years' experience working in the legal field, or an area connected to the legal field.
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Demonstrated knowledge of the court system and legal reliefs available to victims of family/domestic violence.
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Minimum 2 years' experience delivering direct client services.
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Must have good interpersonal skills and active listening skills.
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Demonstrated ability to problem solve
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Knowledge of domestic violence (may receive training upon start of employment)
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Must demonstrate cultural competency in experience or education.
ADDITIONAL REQUIREMENTS:
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Excellent verbal, written, and public speaking skills.
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Knowledge of computer programs including but not limited to Microsoft Office Suite (Word, Excel, Power Point, Outlook).
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Bilingual in Spanish.
ESSENTIAL JOB DUTIES
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Conduct intake/screening with clients in person or by phone to secure necessary information on demographics, domestic violence history, and service requests, with a focus on legal services requested.
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Review confidentiality and mandated reporting requirements.
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Review services offered by the FJC, and conduct needs assessment, determining what the client needs/requests are and how the FJC can assist in meeting those needs.
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Ensure adequate legal background information available for attorney referrals.
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Refer clients for services with on-site and off-site partners, utilizing FJC calendar and resource lists.
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Accompany client as needed meetings.
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Follow-up to ensure that services were provided.
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Enter appropriate information into files or online data management systems.
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Communicate with all FJC-based staff and all partners to ensure that all client needs are appropriately met in a victim-centered methodology.
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Attend all partner meetings, staff meetings and supervision meetings.
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Work with Court Advocate Coordinator to assist with covering dismissals and court accompaniments as needed.
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Complete all required reports.
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All other duties as assigned.
NOTE: This job description is a broad outline of the responsibilities and duties and will be amended as needed to meet the program priorities of the YWCA Union County and their ensuring work requirements. This job description should not be construed as a contract.
The Mission of the YWCA-USA
The YWCA is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all.
YWCA Eastern Union County Core Values
Commitment to the mission and working together for the well-being of the community
Integrity in relationships, practices, and decisions.
Respect for each one's roles, diversity, and viewpoints.
Compassion in understanding, attitude, and action.
Empowerment to create positive choices, recognize potential, and reach goals.
Excellence in practice and expectation.