The Account Manager at Mihlfeld & Associates serves as the strongest link between our company and our clients. The Account Manager is the first person our prospects meet and is a guide along the buyer’s journey. The Account Manager is responsible for closing new accounts and managing the partnership throughout its entire agreement. A successful Account Manager enjoys engaging with all types of people, is a strategic thinker, driven, likes to win, coachable, and perseveres.
Key Responsibilities
- Sign, implement, manage, and retain company clients.
- Articulate the unique advantages and savings our Transportation Management services offer to prospective clients and existing clients.
- No cold calling: all introductory sales meetings are set by an Inside Sales Representative and/or marketing team.
- Follow and adhere to our proven sales process and pitch to ensure successful delivery of new clients.
- Diligently and patiently maintain contact with the prospect through the buyer’s journey leading to secured signed agreements.
- Collaborate with internal teams and the VP of Client Services to ensure high levels of client satisfaction and successful service delivery.
- Responsible for ensuring onboarding & implementation is successful with our clients.
- Conduct periodic business reviews with all clients, demonstrating a deep understanding of their transportation program.
- Retain and maximize client savings through the duration of the client agreement and ensure its renewal.
- Must be able to travel one week per month within a specified region and spend the remaining three weeks in our Springfield, MO office.
Requirements
- Proven experience within any of the following, transportation experience not required:
-B2B sales or account management
-Managerial or strategic role in a business environment
-Transportation industry
- Exceptional relationship-building and communication skills
- Must be willing and able to travel one week per month
- Adherence to a structured sales process and effective pitching techniques
- Strong problem-solving capabilities and persuasive demeanor
Ideal Candidate Qualities
- Enjoy traveling for business and feel a sense of achievement in moving prospects through the buyer’s journey.
- Are competitive, motivated by financial rewards, and possess a financial mindset.
- Handle rejection professionally and have knowledge of consultative sales techniques from management to executive level.
- Excel in English composition, business writing, business acumen, and time management.
- Are project-oriented, skilled in Microsoft Office Suite, quick to learn new software, and capable of managing multiple priorities.
- Thrive on challenges, learn new information quickly, present it confidently, and think critically through challenges while collaborating effectively with a team.
Compensation and Benefits
Mihlfeld & Associates, Inc. is an EOE committed to providing a great workplace experience and work-life balance for everyone. Below are some of the highlights for the Account Manager role:
- Compensation: Expect $100,000-$300,000+ in total compensation (salary + commission) with no cap. While the role requires ongoing new business development and closing accounts (50% of the job), the commission structure is cumulative. The compensation structure provides continuous earnings from all accounts you have sold and manage.
- Insurance Benefits: Company paid employee paid health insurance (dependents can be added), dental, vision, life, short term & long-term disability, and Accidental Death & Dismemberment.
- Support: Paid training and support to ensure your success.
- Workplace Culture: Transparent, collaborative, and accountable environment engaging employees at all levels.
- Proven Business Model: Access to resources and experiences to help you succeed immediately and long-term.
Job Type: Full-time
Pay: $100,000.00 - $300,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Travel reimbursement
- Vision insurance
Experience level:
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
Travel requirement:
Ability to Relocate:
- Springfield, MO: Relocate before starting work (Required)
Willingness to travel:
Work Location: In person