Job Overview:
We are seeking a full-time Sales and Operations Administrator to join our team. The ideal candidate will play a key role in overseeing daily operations, ensuring efficiency, and supporting business growth.
The individual must be comfortable:
- Managing sales orders and ensuring timely shipments
- Tracking inventory levels
- Assisting with customer inquiries and issues
- Maintaining accurate customer records
- Assisting with sales events and communication
- Collaborating with all departments across the company footprint
- Updating sales and inventory records to ensure accurate data at all times
- Communicating effectively with customers via phone, virtually and face to face
Requirements
- Superior communication skills (internal and external)
- Ability to multitask efficiently and effectively
- Comfortable with payment processing (cash, check and card)
- Outstanding stamina for initiating and perpetuating communications via e-mail, phone, and direct mail.
- High functioning in all MS Office programs with an emphasis on:-Excel, Outlook, PowerPoint- 3 years’ experience required
- Battery knowledge and experience preferred
- Intellectual curiosity and eagerness to learn new systems and approaches.
- A self-starter able to bring clarity to ambiguous situations.
- Prior experience with an ERP/CRM strongly preferred (NetSuite a plus)
- Coachability, you must be willing to learn new things and ways of doing things.
- Highly organized
- Must be able to quickly develop knowledge of product offerings and ensure that existing customers understand the breadth of the client and product portfolio
- Sales Support: Assist the sales team by managing schedules, creating sales documentation, generating new leads and handling customer inquiries. This could include preparing quotes, processing orders, and ensuring that sales representatives have the necessary information to engage with clients effectively
- Training and Onboarding: Help onboard new sales staff by providing them with the necessary tools, resources, and information to start their sales activities. This may also involve organizing training sessions on new products, sales techniques, or CRM software
- Performs all other duties as assigned
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Paid training
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Travel requirement:
Ability to Commute:
- Columbia, SC 29201 (Required)
Ability to Relocate:
- Columbia, SC 29201: Relocate before starting work (Required)
Work Location: In person