Join us at Saddlehill Cellars in Voorhees, NJ and be the face of exceptional customer service as our new full-time Guest Services Manager. Your restaurant expertise and passion for creating memorable experiences will shine as you support our cutting-edge online reservation system.
You'll enjoy a competitive salary range of $60,000 to $65,000/year and a comprehensive benefits package, including:
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Health insurance
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A 401(k)
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Workers' compensation
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PTO
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FMLA
ABOUT SADDLEHILL CELLARS
Saddlehill Cellars isn't just a vineyard; it's a destination steeped in history and beauty. Our 70-acre oasis features enchanting vineyards and preserved farmland with roots tracing back to George Washington himself. Opened in Spring 2024, we are committed to providing a serene escape where guests can relax with a glass of wine, pick up a few bottles, or enjoy our farm-to-table dining experience. At Saddlehill Cellars, we value excellence, authenticity, and creating a welcoming environment for all. Our team is passionate about delivering top-notch service and building a community that appreciates fine wine and good company. We hope you'll join us!
A DAY IN YOUR LIFE AS OUR GUEST SERVICES MANAGER
As the Guest Services Manager, you will oversee the smooth operation of our online reservation system, handling customer inquiries primarily through email but also through phone calls. You will be key in coordinating and managing online review data, ensuring valuable feedback is effectively communicated to company management. Additionally, you will be responsible for maintaining a high level of customer service and leveraging your restaurant experience to create exceptional experiences for our guests.
Your work schedule will be as follows:
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Wednesday to Sunday: 10 AM to 6 PM
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Tuesday to Saturday: 11 AM to 7 PM
QUALIFICATIONS
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Customer service experience
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Experience utilizing a restaurant reservation management system
ARE YOU READY TO JOIN OUR TEAM?
Join our team and become an integral part of our guest experience! Our initial application process is incredibly quick, easy, and mobile-friendly, so you can apply with ease and convenience. Take the first step towards an exciting career and apply now!