Billing Manager
At Ockers, our mission is to continue expanding the array of services we provide to help our clients keep pace with the latest advances in technology. Ockers proudly serves a diverse customer base that includes educational and government markets, major corporations, municipalities, and small to medium-sized businesses within a wide spectrum of industries.
Ockers has been in business for 102 years, with seven different client-based divisions. While our core client base is Kindergarten through Grade 12 schools, we also provide next generation technology solutions for police, fire, and emergency response groups, municipalities, and small to medium sized businesses.
We are seeking a Billing Manager to drive invoicing, review jobs and projects for accuracy, partner with project managers and sales team members when billing accuracy questions arise, and prepare, generate, and deliver weekly, monthly, and quarterly reports. Construction industry experience is a plus, but the AIA monthly billing is approximately 15% of the role’s duties. The ideal candidate will have had oversight of the entire Billing process in previous roles.
This role is expected to be in the office daily, during our standard business hours of Monday through Friday, 8 AM to 5 PM.
Responsibilities
· Generate client invoices with a high degree of accuracy and timeliness
· Proper handling and processing of all AIA invoices and project progress billing
· Assist with revenue collection by delivering accurate, timely invoices
· Collaborate with other departments to ensure billing accuracy
· Hold individuals or groups accountable to acknowledged standards and procedures
· Regularly communicate and meet with Controller and Ownership
· Perform various activities to support accounting and billing process
· Assist other Finance team members and keep them aware of Billing progress or issues
· Research and resolve potential billing issues prior to invoice submission
· Follow internal billing procedures for all tasks assigned
· Ensure billing deadlines are met
· Generate and distribute invoice summary reports
· Perform other duties as requested
Required Skills and Experience:
· 6 or more years of handling the entire billing process
· Responsibly identify project billing issues and alert creator to correctly update
· Strong internal and external customer service orientation
· Experience with Time & Material billing is preferable
· 4 years of construction and project progress billing is a plus
· 2 or more years of ConnectWise Manage experience is preferable
· Able to work both independently and as a team member
· Quick learner of new information in a high-volume environment
· Ability to multi-task, prioritize, and manage time effectively
· Excellent verbal and written communication abilities
· Exceptional planning and organizational skills
· Proficient in Excel and MS Office
· Previous AIA billing experience is preferable
· Familiarity with Sage Intacct is a plus
The salary range for this role is $75,000 to $100,000, dependent on the candidate’s background, certifications, and experience.
Ockers is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or any other characteristics. Ockers is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Job Type: Full-time
Pay: $75,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Referral program
- Vision insurance
Experience level:
- 10 years
- 11+ years
- 6 years
- 7 years
- 8 years
- 9 years
Physical setting:
Schedule:
People with a criminal record are encouraged to apply
Experience:
- Billing: 6 years (Required)
- Invoice creation: 4 years (Required)
- AIA Billing: 2 years (Preferred)
- Customer service: 4 years (Required)
- ConnectWise: 1 year (Preferred)
- Sage: 1 year (Preferred)
- Communication skills: 4 years (Required)
- Collaboration: 4 years (Preferred)
Ability to Commute:
- Middleboro, MA 02346 (Required)
Work Location: In person