About us
At Inkling Storm Design, we understand the significance of your special occasions. Whether it’s a wedding, engagement, or any other milestone event, we believe that every moment is unique and deserves to be cherished forever. Our mission is to turn these fleeting moments into timeless memories that you can revisit and relive for years to come.
Job Title: Customer Service Representative
Location: Atlanta, GA
Job Type: Full-time
Job Summary:
We are seeking a dedicated and friendly Customer Service Representative to join our team in the photography industry. As a Customer Service Representative, you will be the first point of contact for our customers, providing assistance and resolving any issues they may have.
Responsibilities
- Provide excellent customer service by responding to customer inquiries and resolving any issues in a professional and timely manner
- Assist customers with product information, pricing, and availability
- Process customer orders, including order entry, tracking, and fulfillment
- Handle customer complaints and concerns, striving for a positive resolution
- Maintain accurate and up-to-date customer records and account information
- Collaborate with other departments to ensure prompt and efficient customer service
Requirements
- High school diploma or equivalent
- Previous experience in a customer service role
- Excellent verbal and written communication skills
- Strong problem-solving and conflict resolution abilities
- Proficiency in using customer service software and computer systems
- Ability to multitask and prioritize tasks in a fast-paced environment
Bonus Points:
- Dental Insurance
- Disability Insurance
- Health Insurance
- Flexible Spending Account
If you are passionate about providing exceptional customer service and have the skills required for this position, we would love to hear from you. Apply today to join our dynamic team of Customer Service Representatives!
Job Type: Full-time
Pay: $19.01 - $22.90 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person