As a Flagship Retail Store Manager leading our very first Aescape Studio, you'll craft an unparalleled member journey and propel membership expansion as we venture into retail. You’ll be collaborating closely with Retail Senior Leadership as we aim to become the premier destination for massage therapy. This role offers an incredible chance for you to shape the evolution of member experiences in the wellness realm and hone your leadership and retail management skills as we revolutionize the massage therapy industry. If this sounds like you, we’d love to hear from you!
Aescape is the NY-based lifestyle robotics company redefining self-care.
We announced the world's first commercially available, fully automated AI-powered massage experience with Equinox in March — and this is only the beginning. We are in a period of rapid growth, launching our category-transforming product throughout 2024 with global leaders in hospitality, wellness, sports and fitness.
Backed by $85M in funding from investors like Valor Equity Partners (an early investor in Tesla and SpaceX), we've assembled a team of top talent across connected hardware and fitness from industry giants like Amazon, Peloton, Tonal, Uber, The New York Knicks and more to bring people and robotics together for better living.
In less than 48 hours since announcing our launch and partnership, publications like WIRED, Fast Company, Popular Science, Sports Business Journal, Fortune and Now This News have covered our news, with remarkable enthusiasm.
As a Flagship Retail Store Manager leading our very first Aescape Studio, you'll craft an unparalleled member journey and propel membership expansion while helping us build our new Retail Division. You’ll be collaborating closely with Senior Retail Leadership as we aim to build our premium destination for progressive wellness. This role offers an incredible growth opportunity for you to shape the evolution of member experiences in the wellness realm and hone your leadership and retail management skills as we revolutionize the massage therapy industry. If this sounds like you, we’d love to hear from you!
Bring the Aescape community, culture, and values to life within your studio.
Deliver an exceptional, seamless, and impactful member experience.
Cultivate strong relationships within the studio through corporate partnerships and an enhanced community engagement.
Lead your studio crew to not just meet, but exceed membership goals and KPIs.
Offer in-the-moment feedback and coaching, nurturing a high-performing team.
Oversee the onboarding, training, and development of all new hires, turning potential into excellence.
Master studio-specific and company-wide operational procedures and policies.
Ensure that all company-wide initiatives are executed in your studio.
Oversee front of house operations including member check-in and check-out process.
Follow and lead safety protocols, safeguarding the well-being of our team and customers.
Build a membership database propelled by a loyal, repeat-driven customer base.
Craft and execute business plans that hit membership and retail targets.
Drive retail revenue by connecting with local wellness enthusiasts through community outreach
Lead with empathy, managing conflict and high-pressure situations with a solution-oriented mindset.
Embrace and manage change, adapting swiftly to new processes and keeping your team and studio dynamic and future-ready.
5+ years of retail management experience, preferably within the retail, hospitality, or health and wellness industry
Exceptional leadership skills, fostering a united and motivated team
Proven track record of driving sales from start-up, executing events, and collaborating with HQ team
Superior customer service and hospitality skills
Strong organizational skills with the ability to prioritize multiple tasks under tight deadlines
Excellent communication skills with team members, clients, and senior management
Ability to work weekends, evenings, and holidays as needed
Desire for retail career growth is a plus as we build our brand and retail footprint
Personal passion for wellness and the Aescape mission is a plus
Join a trailblazing tech company anticipated to transform the massage industry.
The chance to make a difference with a product that empowers healthier and happier living.
Team culture driven by passion, ambition, empowerment, inclusion, curiosity, and fun!
We’ll grow together – your personal and professional growth are equally important.
An environment that empowers individuals, emboldens teams, and rewards achievement.
Early stage equity in a company led by serial entrepreneurs with multiple exits.
Medical, vision, and dental insurance covered by us (if scheduled 30+ hours/week).
401k with 4% company match.
Generous vacation and parental leave.
Competitive pay + bonus + equity plan. The salary range for the role is $72,500-$97,000.
Begin Your Aescape Career Journey
At Aescape, we're on a mission to redefine self-care for a better world, and we're seeking trailblazers to join us on this journey. We're inspired by individuals who are passionate, driven, and eager to learn. We value diverse perspectives and resourceful, determined individuals who are committed to making a difference. At Aescape, we empower people to reach their full potential, just as our product empowers better living. If you're ready to innovate, create, and make a meaningful impact, we want you on our team.
YOUR JOURNEY. YOUR AESCAPE.