As a supervisor, you will be responsible to effectively direct, manage, train and re-train the team as needed and manage the team. The ability to exercise good judgment in a variety of situations. In addition, multi-tasking, team building as well as strong leadership skills are a must. Other critical success factors for this role include the ability to think-outside- the- box, maintain a positive attitude, be self-reliant, remain flexible in daily responsibilities and always conduct oneself professionally.
JOB REQUIREMENTS
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Drive the team to meet daily and weekly performance standards.
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Strengthen the team culture by acting as an example of aptitude, effectiveness, and professionalism.
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Strong desire to be part of a team, while achieving personal and company goals.
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Drive the team to meet daily and weekly performance standards.
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Passion for problem solving, analyzing data and identifying potential employees
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Desire to drive beneficial change with an organization.
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Motivated to learn, both through training, independently, and adapting quick on learning new systems.
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Ability to effectively communicate and solve any critical situations.
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Ability to react and show leadership in a fast-paced, high-urgency situations.
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Ability to perform all above-mentioned duties
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Other duties as needed.
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MUST BE BILINGUAL IN SPANISH!
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Must be Fully Vaccinated!
JOB DESCRIPTION
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Ability to be on call for emergencies or assistance 24/7
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Self-starter with the ability to multi-task and manage time without direct supervision.
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Personal appearance, business image.
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MUST speak and write English, speaking other languages is a Plus
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MUST read the shift log daily and monitor the cameras on daily basis.
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Assign personnel in the day to day activities (scheduling) and handling of emergency requests.
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MUST provide the team with the schedule every two weeks and keep updating as needed.
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Develop and maintain positive relationship with the team and attend team meeting as needed.
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Visit employees on regular basis on each site on different shifts to reach each employee, rotating every two weeks.
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Provide training to new hires and follow up on performance evaluation.
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Re-evaluate the employee skills and performance if necessary.
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Make sure the employees are following the Handbook regulations and the regulations of the building.
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Every conversation with employees MUST be documented.
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Handling any customer complain in timely manner and professional level.
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Punctuality on fixing and reviewing clock in-out punches on daily bases.
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Record and address any attendance issues, report to HR department any warning notice before approaching the employee.
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Any employee request for PTO available, the supervisor should send an email to Payroll department, using the correct form.
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Request forms for sick, day off, and vacation MUST be provided by the supervisor.
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All incident report filled out upon occurring, MUST be reported to HR.
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All the warnings and terminations MUST be sent to HR, which should have three signatures; supervisor and HR, OR two supervisors and the employee.