**Job Overview:** We are seeking a dynamic Customer Service/Sales Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service while also driving sales through effective communication and sales techniques. **Duties:** - Handle customer inquiries and provide product information - Process orders and resolve any issues or complaints in a professional manner - Conduct sales calls to promote products or services - Utilize CRM software like Salesforce to track customer interactions and sales activities - Collaborate with the sales team to meet and exceed sales targets - Conduct telemarketing activities to generate leads and close sales **Qualifications:** - Previous experience in customer service or inside sales is preferred - Proficiency in English is required; fluency in Spanish is a plus - Familiarity with technology sales and technical products - Ability to learn new software systems quickly - Strong communication and interpersonal skills - Proven track record of meeting or exceeding sales goals Join our team and be part of a dynamic work environment where your skills are valued, and growth opportunities are available.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
- 8 hour shift
- Morning shift
Supplemental pay types:
- Bonus opportunities
- Commission pay
Weekly day range:
Work setting:
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Waterbury, CT 06706 (Preferred)
Ability to Relocate:
- Waterbury, CT 06706: Relocate before starting work (Required)
Work Location: In person