Call Center Representative- Lead Setter
Rowlett, TX
Reports to: Inside Sales Manager
Firehouse Roofing is looking for a Inside Sales Representative to join our team. We are searching for an energetic, ambitious individual with great communication and multitasking skills to join our Inside Sales team. If you like working with high-performing, driven, passionate people in a supportive environment, then Firehouse is the place for you!
Responsibilities:
- Receive inbound calls, make outbound calls, and set appointments for Roofing Advisors and Technicians
- Be knowledgeable about all company products and services (we will train you)
- Overcome objections and answer customer concerns and questions
- Strive to reach company and personal metrics
- Work effectively with a team
- Possess strong character and values
Benefits:
- Health, Dental, and Vision Insurance
- PTO and Holiday Pay
- 401K
Compensation:
- $16hr + weekly/monthly bonus pay
Hours:
- Tuesday- Saturday 10a-7p
- Saturday 8a-5p
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
- 8 hour shift
- Day shift
- Morning shift
Supplemental pay types:
- Bonus opportunities
- Monthly bonus
- Weekly bonus
Work setting:
- Call center
- In-person
- Office
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Rowlett, TX 75088 (Required)
Work Location: In person