Job Title: Operations Director
Company: Chick-fil-A Kent Island
Location: Kent Island, Maryland
Chick-fil-A Kent Island is seeking an experienced and motivated Operations Director to join our team. As an Operations Director, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer service and maintain high standards of quality, cleanliness, and efficiency.
Responsibilities:
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Develop and implement operational policies and procedures that ensure the highest level of customer service and food quality
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Drive-thru execution
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Monitor and manage food and labor costs to ensure profitability and efficiency
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Collaborate with the marketing team to develop and implement promotional campaigns that drive sales and increase brand awareness
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Ensure compliance with all health and safety regulations and maintain a clean and sanitary environment for customers and staff
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Work with the Operator to develop and execute long-term strategic plans for the restaurant, including identifying opportunities for growth and expansion
Requirements:
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5+ years of experience in restaurant operations, with a proven track record of success in a leadership role
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Strong leadership and management skills, with the ability to motivate and inspire a team to achieve exceptional results
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Excellent communication and interpersonal skills, with the ability to build relationships with customers, staff, and stakeholders
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Strong analytical and problem-solving skills, with the ability to make data-driven decisions
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Strong knowledge of restaurant operations, including food preparation, inventory management, and customer service
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Bachelor's degree in Business Administration, Hospitality, or a related field preferred
If you are passionate about providing exceptional customer service and have a proven track record of success in restaurant operations, we want to hear from you. Apply today to join the Chick-fil-A Kent Island team as our Operations Director.
Chick-fil-A is one of the largest American fast food restaurant chains and the largest specializing in chicken sandwiches. The company is headquartered in College Park, Georgia. Chick-fil-A operates 2,836 restaurants, primarily in the United States.
Pay: $71500 - $80000 / year
Pay:
Benefits:
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Flexible schedule
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Paid time off
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Health insurance
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401(k)
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401(k) matching
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Referral program
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Employee discount
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Paid training
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Mileage reimbursement
Job Type: fulltime
Schedule:
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8 hour shift
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10 hour shift
Education: No education required
Work location: On-site