Radiology Scheduler/Medical Office Front Desk Receptionist
Charlotte, NC
We are currently seeking a full time Patient Representative (includes patient scheduling for radiology and front desk duties) for our office in Charlotte, NC. You will be responsible for:
1. Scheduling radiology and outside appointments
2. Gathering patient demographic and insurance information to ensure proper handling of patient charges
3. Maintain clinic schedule based on provider availability and patient needs.
Essential Functions
Exemplify caring and compassionate customer service to create and excellent patient
experience
Possess outstanding interpersonal skills and ability to interact with patients and families
in a wide variety of sensitive situations
Demonstrates critical thinking skills and decisive judgement in an often-hectic
environment and possess the ability to work both cohesively on a team and
independently
Manages patient registration, insurance verification, scheduling, collection on accounts,
and other front desk duties
Enters and maintains confidential and accurate patient information including patient
insurance, billing and payment information throughout patient encounter. Assists billing
functions accurately and/or directs appropriate billing office.
Education and Experience
High School Diploma or GED required. Computer experience required. Customer relations experience required. Experience with Electronic Medical Records Software preferred.
Front Desk experience preferred.
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Paid time off
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
- Aggressive -- competitive and growth-oriented
Schedule:
Work Remotely
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
Medical specialties:
Schedule:
Work Location: In person