Job Overview:
We are seeking friendly and outgoing individuals to join our team as Host/Host. As a Host/Host, you will be the first point of contact for our guests, providing excellent customer service and ensuring a positive dining experience. This is a great opportunity to work in a fast-paced, upscale restaurant environment and be part of a dynamic team.
Duties:
- Greet guests with a warm and friendly welcome
- Seat guests and provide them with menus
- Assist in managing reservations and waitlist
- Answer phone calls and take reservations
- Maintain cleanliness and organization of the host/host station
- Collaborate with servers, bussers, and kitchen staff to ensure smooth operations
- Provide accurate wait times to guests during busy periods
- Handle guest inquiries and resolve any issues or complaints
- Assist in maintaining a positive dining atmosphere
Skills:
- Excellent customer service skills with a friendly and welcoming demeanor
- Strong communication skills, both verbal and written
- Ability to multitask and work efficiently in a fast-paced environment
- Previous experience in the hospitality or restaurant industry is a plus
- Strong guest relations skills with the ability to provide exceptional service
- Basic phone etiquette and professional demeanor
Join our team today and be part of an exciting restaurant environment where you can showcase your hospitality skills and contribute to creating memorable dining experiences for our guests.
Job Types: Full-time, Part-time
Pay: $14.00 - $17.00 per hour
Expected hours: 10 – 30 per week
Benefits:
- Health insurance
- Referral program
Physical setting:
- Upscale casual restaurant
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Pittsburgh, PA 15236 (Required)
Ability to Relocate:
- Pittsburgh, PA 15236: Relocate before starting work (Required)
Work Location: In person