Job Title: Receptionist
Reports To: Practice Manager
FLSA Status: Non-exempt (hourly)
Location: Webster, NY
Hours: Position is full time, generally 30-40 hours/week, some evenings, and Saturdays.
is part time, generally no less than 20 + hours/ week, some evenings, and
possible alternating Saturdays.
Essential Functions
-Comfortable working around and with all types of animals including, but not limited to, dogs and cats.
-Work in collaboration with all other staff to ensure that TVA supports the delivery of high quality care to TVA patients.
-Communicate with clients, as requested, clearly and accurately regarding their boarding and/or therapy
Primary Areas of Responsibility
-greeting clients and patients
-answering phones
-scheduling and confirming appointments
-checking in and invoicing clients
-faxing and emailing records
-assisting doctors with office tasks they need done
Also, taking responsibility for the attractiveness of reception and adjacent areas, arrange retail, and suggest improvements. We are looking for someone with a strong desire to learn and who will accept responsibility proactively.
Qualifications
-Maintain NYS Driver’s License
-Strong written and verbal communication.
-Proficiency in Microsoft Office. Able to learn other platforms as needed including but not limited to Quick books, Outlook, and EZ Vet (will train )
-Ability to work with little to no supervision
-Ability to follow, understand and apply operational and technical instruction.
-Must be dependable and punctual.
-Ability to work in a fast-paced environment with multiple priorities.
-Interpersonal skills
-Excellent customer service skills
HAZARDS
Exposure to animals. Exposure to cleaning chemicals. Exposure to pharmaceuticals/hazardous waste. Exposure to animal bodily fluids. Exposure to sudden/frequent loud noises.
Thera-Vet Acres is an Equal Opportunity Employer
Benefits include access to pet related discounts, Aflac supplemental insurances, IRA w/company match, and eligibility for a raise after 90-day probationary period. Among many others.
Job Types: Full-time, Part-time
Pay: $16.00 - $16.50 per hour
Expected hours: No less than 20 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Rotating weekends
Work setting:
Experience:
- Animal handling: 1 year (Preferred)
- Front Desk: 1 year (Required)
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Webster, NY 14580 (Required)
Work Location: In person