Program: HELP Women's Center | 116 Williams Avenue, Brooklyn, NY 11207
What You’ll Do
As Executive Director of HELP Women’s Center, you’ll lead a DHS-funded, 229-bed intake shelter for single adult women located in Brooklyn. All single adult women entering the shelter system in New York City start at one of two shelters, so this is a busy and critically important program. Reporting to the SVP of Single Adult Services, you’ll oversee a staff of about 90 through six direct reports who are responsible for social services, intake, facilities maintenance, security, and business management. You’ll manage all program operations including direct oversight of existing programs, ongoing assessment of program needs, and identification of potential funding streams to enhance program services. Additionally, you’ll serve as a liaison with other service providers and community leaders to ensure the integration of the facility as a community-based agency.
Your responsibilities will include:
- Recruiting, orienting, managing, and evaluating all program staff and providing appropriate training and supervision to ensure that all clients remain healthy and safe and are provided with quality services at all times.
- Developing and nurturing an environment that fosters staff satisfaction and retention.
- Ensuring that all targets set by DHS are met, revising program activities as necessary.
- Ensuring that the facility is maintained in a safe, clean, and sanitary manner at all times and that the facility is in compliance with all relevant local, state, and federal requirements as well as HELP operating policies and procedures.
- Ensuring complete and timely documentation of all case files using the CARES system.
- Preparing the facility budget on a timely basis and ensuring that all purchases of goods and services are within the established budget and are processed on time and in accordance with HELP policies.
- Engaging in community outreach to secure service linkages, in-kind donations, and other community resources for residents.
You’re a great fit for this role if you have:
- Bachelor’s degree in social work or a related field, with a Master’s degree preferred.
- Experience working in DHS-regulated shelters for people experiencing homelessness.
- Management experience (5+ years), including proven recruiting, supervisory, staff development, program management, and budgetary skills.
- Availability for “on-call” emergencies outside of regular business hours.
- Computer literacy, particularly with Microsoft Office applications and the CARES case management system
It would be helpful (but not required) if you have:
- Bilingual fluency (English/Spanish)
We Have GREAT BENEFITS!
- Health insurance through Cigna, including dental and visionwith an optionthat covers entire family with minimal employee contribution.
- Generous Paid Time Off!
- 401k with Company contribution even if employee doesn'tcontribute.
- And More!
Who We Are
At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest nonprofit homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facinghomelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.
EOE. A Drug-Free Workplace.