Responsibilities
- Provides prompt, courteous customer service by discovering guest’s needs.
- Rings up all sales on cash register, or point-of-sale equipment properly and accurately. Using suggestive selling techniques.
- Maintains ethical integrity, and honesty while handling money, checks, and other types of payment received for products sold.
- Follows policies and procedures established to prevent loss or cash and merchandise due to actions by employees, vendors, and customers. Ensures proper cash handling procedures and policies are followed.
- Safeguards cash and merchandise; follow company robbery prevention and reaction procedures as provided in the Emergency Response and Reporting Procedures and Policy Manual.
- Performs duties necessary to maintain internal and external store cleanliness; in addition to basic upkeep so that floors, windows, restrooms, food preparation areas, shelves, and counters stay clean and presentable at all times.
- Reacts and reports to customer complaints tactfully and promptly.
- Follows company policy and procedure and all laws governing restricted beverage and tobacco sales.
- Performs service transactions in accordance with company policy such as s lottery sales and redemption; vendor coupon redemptions; company approved credit cards, and etc.
- Adheres to company policies when related to safety and security. Looking for and eliminating safety hazards; reporting unsafe acts or conditions to management.
- Prepares required accident/incident reports; immediately reporting such activities to the Facility Manager.
- Maintains gas island cleanliness, safety, and stock levels (oil spills, windshield fluid, pumps, etc.)
- Complies with all food safety behaviors including proper handling procedures, temperature requirements, and established sanitary standards.
- Receives products from vendors, following correct procedures. Assist management in vendor check-in.
- Maintains merchandise including proper rotation, storage, stocking, and pricing promptly/accurately.
- Assists in maintaining proper inventory levels and audits.
- Maintains knowledge of all products offerings and promotions.
- Completes all required paperwork accurately (vendor invoices, job assignment sheets, etc.)
- Maintains a professional appearance in accordance with company uniform and personal appearance policy.
- Performs other duties as assigned.
- Reports to work on time and when scheduled.
Qualifications
Education/Experience
Must meet the minimum age requirements as defined per company policy. High School diploma or GED is preferred. Previous sales experience is preferred. Maintains current food handlers or food safety certification as required by county. Must be authorized to work in the United States.
Knowledge and Skills
Demonstrates sales and customer services skills. Ability to read and interpret documents such as rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and to speak effectively before customers and employees. Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions, and decimals. Ability to exercise sound judgment and work with minimum supervision. Ability to perform basic computer skills.
Physical Functions
- Must be able to stand and/or walk for full shift.
- Ability to occasionally lift and/or carry up to 50 pounds from ground to overhead, and/or 60 pounds from ground to waist level (i.e., assisting in stocking/maintaining inventory levels.)
- Ability to push and pull with arms up to a force of 128 pounds (i.e., utilizing hand truck.)
- Ability to bend at the waist with some twisting, up to one hour of the workday.
- May be required to climb a ladder and/or stool, kneel or crouch to store or retrieve materials and/or place or remove signs.
- Ability to grasp, reach, and manipulate objects with hands all day. This handwork requires eye-hand coordination and may require bilateral coordination of hands, up to four hours of the workday. Working Conditions
- Employee performs approximately 95% of work indoors. Outside work will be required.
- Employee is exposed to intermittent indoor cold temperature extremes when working in the walk-in cooler and/or freezer. Equipment, Tools, and Materials
- Employee must be able to utilize the following electric equipment: telephone, cash register, fuel console, lottery machine, money order machine, microwave, grill, coffee/cappuccino machine, etc.
- Employee must handle liquids, and certain cleaning solvents. Work Schedule
- Committed to work assigned hours and/or adjust work schedule as requested by manager.
- Must be able to work flexible hours (nights, weekends, and holidays.)
- Stores operate 7AM to 11pm, 7 days a week.
Sales Associate
Reports to: Store Leader
7-Eleven 37621 is a fast-growing, national company that provides an unmatched value proposition to our customers. We are looking for highly motivated and reliable team players to join our Los Angeles, CA team. We are a “people business”. We believe people are the greatest asset, and we work hard to build great team relationships, fostered by a culture of openness and respect.
Job Summary:
The Sales Associate position is responsible for providing customers with an unmatched value proposition through superior customer service. The Sales Associate will serve as a primary contact for customer inquiries about 7-Eleven 37621 products and services. The Sales Associate will represent 7-Eleven 37621 at industry-related events.
Essential Functions:
- Deliver exceptional customer service to high-volume customers in a fast-paced environment.
- Build long-term customer relationships by promoting product and service awareness.
- Maintain a clean, orderly work environment.
- Handle customer payments up to cash handling, including making all required sales transactions and following up with customer complaints.
- Act as the company’s point of contact for customer inquiries about products and services.
- Attend industry-related events as assigned and participate in training sessions and sales programs as assigned, or as needed to ensure complete knowledge of company products and services and keep current on changes.
- Identify and evaluate customers’ needs to meet them with products and services; develop sales strategies to meet goals set by company leadership.
- Build your own commission rate - no cap!
Qualifications:
Must be 18 years of age or older (or older for approved federal government identification)
- Must have a high school diploma or GED equivalent
- Must have experience in sales or other related fields (preferred)
- Must have a positive attitude and strong work ethic
- Excellent communication skills (written and oral) with an emphasis on customer service
7-Eleven 37621 is an Equal Opportunity Employer that values diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Job Type: Part-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
Ability to commute/relocate:
- Los Angeles, CA 90024: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
Job-related location requirement:
- Candidates must be within a 25-mile radius.
Work Location: In person