Shift Managers play an important role in training, developing, and leading the crew. You will serve as a critical part of the leadership team, helping your Restaurant serve the most flavorful chicken and deliver an exceptional Customer Experience.
Key Responsibilities:
- Accountable to maximize daily sales and effectively manage costs, labor and cash control within budget.
- Take appropriate action for solving issues during their shift.
- Oversee staff in all aspects of operations; purchasing, receiving, storing, handling, processing, cooking, packaging, serving and disposing of all food products.
- Control restaurant cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
- Responsible to take a proactive approach to guest relations; i.e. time on the floor interacting with guests and respond to complaints, taking any and all appropriate action to turn dissatisfied guests into return guests.
- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests.
- Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and following the restaurant’s preventative maintenance programs.
- Maintain a neat and tidy appearance by wearing a uniform and adhering to a corporate dress code.
Qualifications/Requirements:
- Must be 18 years of age or older
- Speak English fluently, bilingual in Spanish preferred
- Must have good interpersonal communication skills to work with customers and other employees
- Flexibility to work nights, weekends, and holidays
- Must be Authorized to work in the U.S.
- Preferred: 1+ year of experience in similar roles
- Ability to lift and push 50 lbs.
- Ability to stand for hours
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Restaurant type:
- Fast casual restaurant
- Quick service & fast food restaurant
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Restaurant: 2 years (Required)
Language:
Work Location: In person