Senior Account Manager
Alexander’s Property Maintenance is a full- service property maintenance landscape contractor, located in Largo, Tampa and Ruskin, FL. We are looking for an experienced Senior Account Manager to join our Ruskin Branch.
Specific Responsibilities:
- This role will lead a team of Production Managers, Crew Leaders and Front Line Team Members, while serving the needs of our clients.
- This role requires an experienced individual to lead our day-to-day field team while owning the client experience for assigned accounts
- Must have horticulture experience in the southern region, particularly Florida.
- Develop and communicate weekly client updates regarding operations and property needs
- Conduct property quality assessments through onsite inspections to keep clients informed of work being performed, work scheduled and other property needs
- Prioritize daily work lists, train and oversee the crew, and manage crew schedules and route coordination
- Communicate required Safety requirements and policies with team members; ensure follow up and accountability for disseminating required information
- Participate in identifying operational improvement needs at the branch, with the crews and clients to deliver best practices
- Participate in supporting team members in response for all accidents and incidents
- Ensure the completion of customer service reports and time reports
- Must have the ability to estimate and create proposals for new work
- Strong Customer Service skills – ability to meet with customers timely, respond to customer requests
Requirements:
- Minimum 5 years’ experience in professional landscape management - commercial.
- Solid knowledge of equipment, tools, and machinery needed for landscaping operations
- Solid leadership ability
- Minimum of 1-2 years managing a team or teams in Landscape industry.
- Excellent communication skills (verbal and written)
- Excellent time management skills and strong sense of urgency
- Good organizational skills, with ability to prioritize
- Safety leadership skills
- Bi-lingual (English/Spanish), a PLUS
- Florida Driver’s License and ability to pass MVR required
Job Type: Full-time
Pay: $70,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
Schedule:
Supplemental pay types:
Travel requirement:
Experience:
- Landscape Industry: 5 years (Required)
Work Location: In person