Primary Details
Time Type: Full time
Worker Type: Employee
The Opportunity
This role will assist Multinational Reverse Flow Underwriters with business directed from QBE Producing Offices by applying sound decision-making, delivering accurate and efficient underwriting support, and providing exceptional customer service as the liaison between the MCC, Underwriters, and Brokers. This is a fast-paced position with responsibilities including but not limited to handling new business and renewal accounts, account servicing, ensuring compliance with internal and external regulations and guidelines, providing underwriting support, and working with multiple internal and external stakeholders.
Primary Responsibilities
- Review, evaluate and prepare new and renewal business accounts directed by the Producing Office(s).
- Assist with underwriting insurance risks in accordance with Multinational Cooperation Agreement to meet business objectives, ensuring compliance with internal and external regulations and guidelines.
- Provide timely, accurate (a) preparation and rating/issuance instructions for new business, renewals, and mid-term adjustments, (b) communication with internal and external partners on status of transaction, and (c) delivery of required documents to those partners.
- Liaison with MCC, Underwriting, and Brokers in an efficient and effective manner.
- Oversee issuance of policy contracts and documentation to meet business needs.
- Build and maintain relationships with current and potential by networking and providing personalized and quality customer service to share and clarify information and maximize company brand.
- Flexibility to assist with additional tasks assigned by Underwriter.
- Work with internal stakeholders, such as collections and claims departments.
Required Education
- Bachelor's Degree or equivalent combination of education and work experience
Required Experience
- Basic understanding of P&C coverage, concepts, and underwriting
Preferred Competencies/Skills
- Ability to work in fast pace high pressure environment
- Escalate issues when necessary
- Follow established guidelines to focus on details and complete tasks attentively and thoroughly
- Communicate information in a clear, well-organized, and professional manner
- Understand customer needs and goals actively look for ways to meet them
- Establish a high degree of trust and credibility with others
- Multi-task and handle competing priorities
- Accept responsibility for one's decisions and actions
- Show drive and initiative
- Be a willing, effective, and efficient learner
- Professional, polished, poised and positive demeanor
- Demonstrated interest in enhancing knowledge; seeks opportunities to learn and grow
- Use multiple resources to gather and review information and use logic to address work-related issues and problems
- Ability to retain and apply large amounts of new information and techniques to achieve desired results
Preferred Knowledge
- P&C industry experience
- Basic understanding of P&C coverage, concepts, and underwriting
- Basis underwriting of ISO framework
About QBE
We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future by helping those around us build strength and embrace change to their advantage.
We’re an international insurer that’s building momentum towards realizing our vision of becoming the most consistent and innovative risk partner.
And our people will be at the center of our success. We’re proud to work together, and encourage each other to enable resilience for our customers, our environment, our economies and our communities.
With more than 12,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.
We believe this is our moment: What if it was yours too?
Your career at QBE — let’s make it happen!
https://www.linkedin.com/company/qbe-north-america/
US Only - Travel Frequency
US Only - Physical Demands
- General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.
US Only - Disclaimer
- To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
Job Type
Global Disclaimer
- The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
Inclusion of Diversity
At QBE, we are deeply committed to fostering an inclusive workplace where each person is valued and respected for their authentic selves. If you require any assistance, such as alternative interview accommodations during the recruitment process, please do not hesitate to inform our Talent Acquisition team.
Compensation
Base pay offered will vary depending on, but not limited to education, experience, skills, geographic location and business needs
Hourly Salary Range: $22.75 - $34.25
AL, AR, AZ, CO (Remote), DE, FL, GA, IA, ID, IL (Remote), IN, KS, KY, LA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NV, OH, OK, OR, PA, SC, SD, TN, TX (Remote, Plano), UT, VA, VT, WI, WV and WY
* * * * *
Hourly Salary Range: $25.25 - $37.75
CA (Remote, Fresno, Irvine and Woodland), Greenwood Village CO, CT, Chicago IL, MA, MD, NY (Remote), RI, Houston TX and WA
* * * * *
Hourly Salary Range: $28.75 - $43.00
San Francisco CA, NJ and New York City NY
Benefit Highlights
You are more than your work – and QBE is more than a workplace, which is why QBE provides you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. Employees scheduled over 30 hours a week will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health.
We also offer a competitive 401(k) contribution and a paid-time off program. In addition, our paid-family and care-giver leaves are available to support our employees and their families. Regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance.
At QBE, we understand that exceptional employee benefits go beyond mere coverage and compensation. We recognize the importance of flexibility in the work environment to promote a healthy balance, and we are committed to facilitating personal and professional integration for our employees. That's why we offer the opportunity for hybrid work arrangements.
If this role necessitates a hybrid working model, candidates must be open to attending the office 8-12 days per month. This approach ensures a collaborative and supportive work environment where team members can come together to innovate and drive success.
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.