Eastside Veterinary Associates is a local - independently owned veterinary hospital with hospitality! Bring your warmest Aloha to the clients who trust in us to bring gold-standard care through all stages of life for dogs and cats in our community. Kirkland is one of the safest neighborhoods with easy parking available.
We are seeking a dedicated and compassionate Veterinary Receptionist to join our team. You thrive on building relationships with clients, patients, and teammates, greeting everyone by name and anticipating their needs. You feel a huge sense of pride as a Tetris master to fill every space on a challenging schedule, prioritizing urgent care needs while assuring owners of stable patients that they are important too. You are proud of your detective work, chasing down records from specialists and other veterinary hospitals. You love paperless records and a hospital that values cutting-edge, efficient processes with integrated labs, e-mails, texts, and the use of AI medical records with Scribblevet. We regularly work with MEOW Cat Rescue to support the medical needs of the shelter pets in their care.
This is a rewarding opportunity to work in a fast-paced veterinary clinic and contribute to the well-being of animals.
Our purpose: Serving our community through elevated compassionate care
Our success comes from:
- Doing the right things and doing it right.
- A supportive team who watch out for each other, and sharpen each other.
- Locally-owned practice with a leadership team who are mentors and coaches.
- Gorgeous state-of-the-art hospitals with constant advances in technology.
Responsibilities:
- Greet clients and their pets with a warm and friendly demeanor
- Schedule appointments and to help owners understand the value of the appointment with the medical team.
- Answer phone calls and respond to client inquiries
- Check-in patients and update their medical records
- Assist with handling and restraining animals when necessary
- Maintain cleanliness and organization of the reception area
- Process payments and handle financial transaction
Experience and Skills:
- Excellent customer service skills with a friendly and professional attitude
- Previous experience working in a veterinary clinic is required.
- Proficient in veterinary terminology and procedures
- Ability to multitask and work in a fast-paced environment
- Strong attention to detail and organizational skills with the ability to multitask effectively
- Knowledge of animal restraint techniques
- Previous experience using Avimark practice management software is a plus.
If you are ready to make a change to a veterinary hospital with a team who values you, then please submit your application!
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 36 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Uniform allowance
- Vision insurance
Schedule:
- 10 hour shift
- Day shift
- No nights
Work setting:
Application Question(s):
- Are you able to fulfill the minimum requirement to be non-smoking and non-vaping?
Education:
- High school or equivalent (Required)
Experience:
- Veterinary experience: 1 year (Required)
- Customer service: 1 year (Required)
Language:
License/Certification:
- Veterinary Medical Clerk License (Preferred)
Ability to Commute:
- Kirkland, WA 98033 (Required)
Ability to Relocate:
- Kirkland, WA 98033: Relocate before starting work (Required)
Work Location: In person