Company Background:
American Producers Supply is an independent distributor of industrial, construction and oil field supplies to businesses throughout much of Ohio, West Virginia, Kentucky, and into Michigan, Pennsylvania, and Indiana. We also provide tool repair service; hydraulic tool repair and calibration; custom sling manufacturing; sling repair and certification; and RFID Services.
We have 13 locations to serve our customers. Corporate headquarters and the main distribution center are in downtown Marietta, Ohio. Branches are in Columbus, Sunbury, Cincinnati, Portsmouth, and Lancaster Ohio; Huntington and St. Albans, West Virginia; Pittsburgh, PA; Louisville and Glasgow Kentucky; Ferdinand, Indiana; and Wixom, MI (just northwest of Detroit).
American Producers Supply is looking for a qualified candidate to assist our growing tool repair business at the Marietta OH location.
Job Description:
The Customer Service Representative will process repair tickets/orders/warranties through the computers system. This position supports the American Producers Supply team by having excellent communication skills and customer service skills. Performs quality work to ensure customer satisfaction. Selects correct processes from clearly prescribed rules, best practices, and instruction. Seeks advice and guidance on non-routine or problem issues from direct supervisor. Assist with loading and unloading of material processes and packs repair orders for delivery or shipment to customer, puts away repair center inbound inventory.
Requirements:
Basic Microsoft Outlook, Word, Excel
Be able to lift or move up to 50 pounds
Excellent Customer Service Skills
Excellent Communication Skills
Works well with others
Prior Customer Service Experience
Attention to detail
Drug Free Workplace
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
Weekly day range:
Work setting:
Ability to Commute:
- Marietta, OH 45750 (Required)
Work Location: In person