Ignite Your Career as a Collections Specialist in Tampa, Florida!
Location: Tampa, FL
Rocket Pest, a leading service provider in Pest, Termite, and Lawn Services, is searching for a Collections Specialist to join our dynamic team in Tampa, Florida.
Key Responsibilities of a Collections Specialist:
- Generating A/R (Accounts Receivable) collections reports daily to identify past due accounts.
- Reviewing accounts, payment and billing history, and other information on overdue accounts.
- Conducting outbound calls and managing inbound calls to resolve overdue customer accounts.
- Requesting payment of delinquent accounts through phone calls, emails, and sending letters.
- Posting payments to accounts, applies credit/adjustments, if necessary.
- Monitoring and maintaining assigned accounts to include ensuring account information is correct and/or updated.
- Documenting all notes, resolutions, agreements, and other information accurately into customer’s account using database(s) i.e. PestPac and forward to appropriate associate, if necessary.
Requirements for a Collections Specialist:
- 2 or more years of experience in billing, or collections.
- Excellent communication and interpersonal skills.
- Working knowledge of Microsoft Word, Excel and Outlook.
- Ability to use a multi-line telephone system, copy/fax machine, scanner, printer, and postage meter.
- Ability to define problems, collect data, establish facts, and draw conclusions.
- Ability to interpret an extensive variety of information and deal with abstract and concrete variables
- Proficiency in PestPac is ideal.
Why Join Rocket Pest?
- Competitive Salary: Enjoy a competitive base salary.
- Comprehensive Benefits: Receive stellar medical, dental, and vision coverage.
- Career Growth: Opportunities for career advancement in a supportive and collaborative environment.
- Innovative Products: Be part of an exciting company with cutting-edge products that customers love.
- Recognition: Work for a company that values your contributions and rewards your achievements.
Apply Now!
Ready to take your career to the next level? Apply today by submitting your resume and a cover letter outlining your experience and why you’re the perfect fit for this role.
Rocket Pest is an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees.
Join Rocket Pest and launch your career into the stratosphere!
Job Type: Full-time
Pay: $17.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Weekly day range:
Work setting:
Experience:
- Collections: 2 years (Required)
Work Location: In person