About us
We are professional, agile and customer-focused.
Our work environment includes:
- Work-from-home days
- Growth opportunities
**Job Summary:**
We are seeking a skilled Senior IT Technician to join our team. The ideal candidate will provide advanced technical support and maintain the IT infrastructure to ensure smooth operations within the organization.
Provides support in the less technical disciplines of IT, such as computer operations, moving and installing equipment, computer cabling, data entry and verification, media duplication, document control and software installation. Works independently or as a member of a team.
**Duties:**
- Manage and troubleshoot IT issues, including hardware, software, and network systems
- Implement and maintain security measures to protect systems and data
- Configure and maintain servers, routers, switches, firewalls, and other network devices
- Provide technical support for end-users, including resolving help desk tickets promptly
- Monitor system performance and ensure reliability of network connections
- Collaborate with IT team members to implement new technologies and upgrades
**Experience:**
- Proven experience in IT support, including knowledge of DNS, TCP/IP, Firewall configurations, Active Directory, and various operating systems
- Strong background in providing help desk and desktop support services
- Familiarity with LAN, VPN technologies, and network troubleshooting
**Benefits:**
- Competitive salary based on experience
- Health insurance coverage
- Retirement plan options
- Professional development opportunities
If you are a dedicated IT professional with expertise in network administration and user support, we encourage you to apply for this exciting opportunity as a Senior IT Technician.
Job Types: Full-time, Contract
Pay: $84,044.00 - $92,905.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Help desk: 7 years (Required)
- Windows: 7 years (Required)
Security clearance:
Ability to Commute:
- Lanham, MD 20706 (Required)
Ability to Relocate:
- Lanham, MD 20706: Relocate before starting work (Required)
Willingness to travel:
Work Location: Hybrid remote in Lanham, MD 20706