Overview:
We are seeking a highly motivated and customer-focused Consultant. As a Consultant, you will be responsible for providing exceptional service and expertise to our clients.
The Showroom Consultant assists as a "design consultant" assisting retail customers in selecting the tile and granite products that will achieve their design and durability objectives. You will be responsible for using your design skills and product knowledge to educate the customer so that they make satisfying product selections to promote the best buying experience available. Product training is provided. This is a full-time, non-commissioned sales position.
Responsibilities:
- Delivers outstanding customer service in the showroom
- Fulfills customer care responsibilities
- Assist showroom manager and assistant manager with show room merchandising and maintenance
- Monitors showroom activity for safety, customers in need of assistance, and children; including the ability to work with multiple customers at one time
- Develops and maintains product knowledge for stone, tile, rough goods, and chemicals
- Maintains a knowledge of competitors and their products
- Understands policies and our position in the marketplace
- Greets customers and acknowledges their presence professionally within twenty seconds
- Offers samples and accurate information to our customers
- Completes all documentation of the customer's visit
- Contributes to the operation and maintenance of the showroom environment
- Estimates amount of covering required and cost based on customer's information
Qualifications: To be successful at this job an individual must be able to perform each objective responsibility and key task satisfactorily and perform the job in accordance with the policies outlined in the current edition of the Employee Handbook. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed above. The requirements below are representative of the skill, and or ability required.
Education: Highschool Diploma or GED and or one to three months related experience/training.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 – 45 per week
Schedule:
Work Location: In person